Client Development Associate

Posted One Month Ago
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Zagreb, Grad Zagreb, HRV
Hybrid
Junior
AdTech • Marketing Tech • Software
The Role
Support client development by managing client relationships and executing programmatic campaigns in the company DSP; analyze performance, troubleshoot integrations and tags with technical teams, maintain financial tracking and dashboards, coordinate assets and platform setup, and deliver post-campaign reports with actionable insights to drive upsell and account growth.
Summary Generated by Built In

Your responsibilities

  • Conduct regular client check-ins (including in-person when relevant), ensuring exceptional service and high communication standards
  • Support to identify growth opportunities (upsell/cross-sell) and execute account plans to drive business results
  • Programmatic Execution: Lead the end-to-end lifecycle of campaigns within our proprietary DSP, ensuring precision in campaign setup, pacing coordination
  • Performance Engineering: Collaborate with Technical Account Managers to troubleshoot integrations, tag discrepancies, and brand safety parameters
  • Operational Hygiene: Maintain rigorous standards for financial tracking, budget allocation, and internal dashboard reporting to smooth and effective campaign deliver
  • Ensure accurate advertiser/campaign setup, creative asset coordination, and platform configuration
  • Deliver persuasive performance reporting: post-campaign reports, insights and recommendations

Our requirements

  • Media Buying Foundation: 2 years of hands-on experience in media campaign management. Proficiency with DSPs and comfort learning new platforms/tools quickly (agency or tech platform background preferred)
  • AdTech Experience:. You are comfortable with media buying platform configurations
  • Data Literacy: Strong analytical and problem-solving skills; able to interpret data, identify trends, and translate insights into actions
  • Proficient client facing skills & communication: Highly developed interpersonal skills with the ability to simplify complex technical concepts for both internal and external counterparts. You are able to present, influence, and negotiate
  • Advanced English (C1) 
  • Strategic thinking: ability to plan and execute account plans that drive growth and revenue

What we offer

  • Adlook is the latest company founded by the global ad tech champion RTB House, with the mission to disrupt the Demand Side Platform space and lead the way into a cookieless, sustainable advertising future
  • Work in a truly international environment with a friendly, open-minded team passionate about internet technology and advertising
  • Cooperation based on B2B agreement
  • External training budget and foreign language classes co-financing

Skills Required

  • 2 years hands-on media campaign management experience
  • Proficiency with DSPs and media buying platform configurations
  • AdTech experience, including tag troubleshooting and brand safety parameter work
  • Strong analytical and data literacy skills; able to interpret data and translate insights into actions
  • Client-facing communication, presentation, influence, and negotiation skills
  • Advanced English (C1) and fluent Polish
  • Ability to plan and execute account plans and identify upsell/cross-sell opportunities
  • Ability to learn new platforms and tools quickly
  • Agency or tech platform background
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The Company
HQ: Warsaw, Warsaw
196 Employees

What We Do

Adlook is redefining how brands grow across the open web and Connected TV. We are an independent, self-driving media buying platform for the open internet – AI-powered and outcomes-focused. Our mission is to empower product-driven brands to grow faster and smarter - cutting through digital noise and turning media into measurable results. Programmatic advertising has failed to deliver on its promise. Targeting data is often inaccurate - with studies showing 82% of users misclassified in third-party segments. Media efficiency remains poor, with less than half of ad spend reaching publishers. And ecosystem complexity forces advertisers into opaque and inefficient supply paths. Adlook fixes these flaws with a fully integrated, outcome-driven approach. Our proprietary Smart Audiences leverage generative AI to double targeting precision compared to legacy segments. Our Deep Learning Bidder ensures 90% more efficient media buying paths, while our built-in Supply Path Optimization delivers seven times better media quality. With partnerships across Adelaide, Lumen, and Scope3, we lead in measuring and optimizing attention, brand lift, and sustainability impact. Founded in 2022, Adlook operates across 10 global offices with 200+ experts, backed by 400+ engineers within a global AdTech cooperating with 7,000+ advertisers in 100+ markets. Trusted by brands from automotive to FMCG, Adlook brings together deep technology and human expertise to prove that in a complex digital world, advertising can be both effective and efficient. It’s how we finally bring programmatic to a place where it can rise to its original promise.

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