On a day-to-day basis, this role will enter new client bookings, review and modify existing bookings as necessary to reflect updated performance dates, meet with Agents/Assistants on a routine basis, and provide reporting to Agents to facilitate forecasting and collections. The SOP Associate will establish and monitor quality metrics and continuously seek improvement in the process of tracking client bookings.
The salary range for this role is $70,000 to $75,000 commensurate with experience and skills.
What You Will Do
Meet with assigned agents regularly (1-2 times per month) and their assistants weekly to ensure complete and accurate booking data and reports
Ensure client payments are processed quickly and accurately and in compliance with all legal and tax requirements.
Liaise with clients and agents directly on invoices, statements, debits, tax matters, and any account questions/concerns they may have.
Enter and maintain client bookings and review data for accuracy and completeness while taking into account revenue recognition standards
Coordinate with counterparts at other companies as necessary to complete booking details
Provide regular reporting to agents to facilitate forecasting, collections, and insights into client performance
Coordinate with the Cash Management team as necessary to ensure payments are applied to the correct booking
Provide exceptional customer service to agents and other stakeholders
Understand accrual accounting, contracts administration, and systems to identify opportunities to improve the client booking process
Build long-term relationships based on trust and confidentiality
Assist with ad hoc requests
What You Will Need
Bachelor’s degree required
Bachelor’s degree in Accounting, Finance, Business or related field preferred
3+ years of any accounting experience preferred
Entertainment experience preferred
Prior experience in a customer service focused role preferred
Highly organized with strong attention to detail
Self-motived and tenacious; to be successful, the role requires persistence and follow-up
Proficient in Excel and Outlook
Strong attention to detail and ability to handle very high volume of transactions
Strong verbal and written communication skills
General understanding of fundamental accounting principles
Solid relationship-building skills and ability to interact with individuals at all levels (including management)
High-energy level and a strong work ethic. Self-starter with the ability to work independently but also collaboratively
Demonstrated ability to adhere to processes and procedures while working in a very fast-paced environment
Experience with financial & enterprise systems such as NetSuite
What You Will Get
The unique and exciting opportunity to work at one of the leading global entertainment companies
Access to the tools, leadership, and resources you will need to create and drive a center of excellence
The opportunity to do the best work of your career
Work in an inclusive and diverse company culture
Competitive benefits and programs to support your well-being
About UTA
UTA unites ideas, opportunities and talent. The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers—from actors, athletes and musicians to writers, gamers and digital influencers. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London.
For more information: https://www.unitedtalent.com/about/
Top Skills
What We Do
UTA unites ideas, opportunities and talent. The company represents some of the world’s most iconic, barrier-breaking artists, creators and changemakers—from actors, athletes and musicians to writers, gamers and digital influencers. One of the most influential companies in global entertainment, UTA’s business spans talent representation and content production, as well as strategic advisory and marketing work with some of the world’s biggest brands. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London