At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Associate Claims Manager? Globe Life is looking for an Associate Claims Manager to join the team!
In this role, you will be responsible for "front-end" claim tasks designed to initiate workflow processes and interact with customers on first contact issues.
This is a remote / work-from-home position.
What You Will Do:
- Receive, organize, and accurately index newly reported claims via RightFax and paper mail, including preparation for scanning.
- Initiate, document, and report results of all First Occurrence phone calls to customers and leadership on a weekly basis.
- Request and provide assistance in obtaining additional information needed from members and providers to process claims.
- Complete check pull report each morning.
- Meet or exceed established productivity and quality standards while concurrently navigating multiple databases, software programs, and online tools.
- Actively attend and participate in departmental meetings, trainings, coaching sessions, and all mandatory compliance training.
- Maintain patient privacy and confidentiality in accordance with HIPAA standards.
- Perform additional duties as assigned.
What You Can Bring:
- High School Diploma required; Associate's or Bachelor's Degree preferred.
- Highly organized and detail-oriented with the ability to compile and review information to make sound decisions.
- Strong interpersonal skills with excellent written, verbal, and typing abilities.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and other basic computer programs.
- Self-motivated and adaptable, with the ability to thrive independently in a fast-paced environment while maintaining a positive, team-oriented attitude.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Skills Required
- High School Diploma
- Associate's or Bachelor's Degree
- Strong organization and attention to detail
- Ability to compile and review information and make sound decisions
- Strong interpersonal, written, verbal, and typing skills
- Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word
- Ability to work independently in a fast-paced environment
- Reliable and predictable attendance
Globe Life Compensation & Benefits Highlights
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Retirement Support — Retirement programs are described as a standout, combining a company-matched 401(k) with a traditional pension. Company materials and current postings indicate both are available to eligible employees.
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Parental & Family Support — Paid maternity and parental leave at full pay is highlighted as part of the package. Feedback suggests these offerings contribute meaningfully to family-friendly policies.
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Wellbeing & Lifestyle Benefits — A broad set of extras—such as counseling/EAP resources, financial and legal assistance, fitness/wellness programs, and education support—expands the package beyond core insurance and retirement. These additions are presented as part of a comprehensive benefits suite.
Globe Life Insights
What We Do
Globe Life is a national insurance company that helps protect the financial futures of working families. Serving millions of policyholders, Globe Life provides life and supplemental health insurance products designed to help customers prepare for the unexpected and protect what matters most. For more than a century, Globe Life has built its business around providing financial protection and delivering on its commitments to customers. Today, people across the organization bring together expertise in areas including insurance operations, customer care, technology, actuarial, finance, and other professional functions to serve policyholders and support the business. Globe Life reaches customers through multiple distribution channels, including independent insurance agents affiliated with its agency divisions. Across the organization, the work is connected by a common purpose: helping provide families with financial protection and support when they need it most.
Why Work With Us
Globe Life combines long-term stability with opportunities to build a meaningful career. Employees can grow through professional development, internal mobility, mentoring, and leadership programs, with benefits that support their future, including a company-matched 401(k) and pension plan for eligible employees.
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Globe Life Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Work arrangements at Globe Life vary by role — onsite, remote, or hybrid (home Mon/Fri, office Tue–Thu). Every setup is matched to the job and team. Regardless of location, professionalism, collaboration, and accountability are always expected.
