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The Role
Manage end-to-end sourcing for telecom network operations, including maintenance, managed services, and technical support. Responsibilities include consolidating sourcing demand, developing RFx and statement-of-work documents, evaluating and negotiating supplier proposals, managing contracts and transitions, monitoring supplier performance, analyzing costs, and supporting procurement process improvements.
Summary Generated by Built In
•Achieve category squad outcomes
•Consolidate and prepare the sourcing calendar
•Generate effective cost savings through supplier negotiations
•Develop RFx, tender and bid templates
•Translate business requirements to RFx scope documents
•Evaluate RFx responses
•Ensure compliance of the selection process
•Project Manage the RFx process as per defined timelines
•Improve service delivery and TAT
•Achieve sustainable procurement targets
•Provide faster and efficient stakeholder support
•Effective query / conflict management
ResponsibilitiesKey Responsibilities
- Manage end-to-end sourcing for network operations including maintenance, managed services, and L3 support.
- Consolidate RFx demand and execute sourcing events aligned with operational requirements.
- Translate technical and operational requirements into comprehensive RFx and SoW documents.
- Evaluate supplier proposals with a focus on operational capability, compliance, and cost-effectiveness.
- Negotiate with suppliers to optimize service levels and reduce total cost of ownership.
- Collaborate with network operations teams to ensure sourcing strategies align with service delivery goals.
- Support contract formulation and transition of RFx outcomes into operational agreements.
- Monitor supplier performance and support continuous improvement initiatives.
- Provide market intelligence on telecom operations vendors and pricing trends.
- Participate in agile sprint planning and contribute to sourcing process improvements.
Required Skills & Competencies
Core Competencies
- RFx Management and Tendering – Intermediate
- Vendor Evaluation and Negotiation – Intermediate
- Contract and Commercial Management – Beginner to Intermediate
- Telecom Network Operations Knowledge – Intermediate
- Cost Modelling and TCO Analysis – Beginner
Supporting Competencies
- Agile Methodology – Beginner
- Communication and Stakeholder Engagement – Intermediate
- Data Analysis and Reporting – Intermediate
- Team Collaboration – Beginner
Technical Competencies
- Active/Passive Network Maintenance Sourcing – Intermediate
- Managed Services Procurement – Intermediate
- HW/SW Level 3 Support Sourcing – Beginner
- Telecom Vendor Landscape Knowledge – Intermediate
- ERP Tools (SAP, ARIBA, Oracle) – Intermediate
Qualifications & Experience
- Bachelor’s degree in Telecom Engineering, Supply Chain, or related field.
- Postgraduate qualification in Supply Chain or equivalent (preferred).
- 3–5 years of experience in telecom network operations and/or procurement.
- Proven experience in sourcing network maintenance, managed services, and technical support.
- Familiarity with telecom vendor ecosystems and pricing models.
- Experience in large telecom groups or multinational telecom environments.
Certifications (Preferred)
- Certified Supply Chain Professional (CSCP)
- ITIL Foundation or equivalent in service management
- Professional Scrum Master (PSM)
Skills Required
- Bachelor's degree in Telecom Engineering, Supply Chain, or a related field
- 3-5 years of experience in telecom network operations and/or procurement
- Experience sourcing network maintenance, managed services, and technical support
- Familiarity with telecom vendor ecosystems and pricing models
- Experience in large telecom groups or multinational telecom environments
- Postgraduate qualification in Supply Chain or equivalent
- Certified Supply Chain Professional (CSCP) certification
- ITIL Foundation or equivalent service management certification
- Professional Scrum Master (PSM) certification
MTN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.
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Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
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Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
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Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.
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The Company
What We Do
Delivering voice, data, mobile financial services and digital products across 16 markets in Africa. For more info, visit: www.mtn.com






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