foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionAbout the Role
We are looking for a detail-oriented and highly organised Associate, Campaigns Operations to support the execution of foodpanda Malaysia's marketing campaigns. You will work closely with cross-functional teams, including Marketing, Commercial, Creative, CRM, Product and Operations, to ensure campaigns are delivered accurately and on schedule. This role is ideal for someone who enjoys managing multiple projects, coordinating stakeholders, and ensuring seamless campaign execution in a fast-paced environment.
Key Responsibilities
Campaign Planning & Coordination
Support the end-to-end planning and execution of marketing campaigns by coordinating with internal stakeholders and external partners. You will help manage campaign timelines, prepare creative briefs, coordinate with designers and commercial teams, and ensure all deliverables are completed before launch.
Creative & Content Operations
Coordinate the production and deployment of marketing assets across multiple customer touchpoints, including in-app banners, CRM, social media and promotional materials. Review creative assets and campaign copy to ensure they are accurate, consistent with brand guidelines, and ready for publication.
Campaign Setup & Quality Assurance
Support campaign implementation by preparing campaign configurations, audience targeting, landing pages and promotional setups. Conduct thorough quality assurance checks before launch to ensure campaigns function correctly and provide the best customer experience.
Campaign Performance & Reporting
Maintain campaign trackers, prepare post-campaign performance reports, and monitor competitor marketing activities. You will also support ad hoc campaign requests and contribute to continuous improvements in campaign execution processes.
What We're Looking For
Bachelor's degree in Marketing, Business or a related field.
1–3 years of experience in marketing, campaign operations, project coordination or similar roles.
Strong organisational and project management skills with excellent attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and stakeholder management skills.
Proficiency in Microsoft Excel, PowerPoint and Google Workspace.
Experience with CRM, digital marketing platforms or project management tools is an advantage.
Skills Required
- Bachelor's degree in Marketing, Business or a related field
- 1-3 years experience in marketing, campaign operations, project coordination or similar roles
- Strong organisational and project management skills with excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and stakeholder management skills
- Proficiency in Microsoft Excel, PowerPoint and Google Workspace
- Experience with CRM, digital marketing platforms or project management tools
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
