Responsibilities:
- Collaborate with clients to define and document initial system requirements and enhancements needed for major changes to existing builds
- Act as subject matter expert on client clinical study protocol for studies with low to moderate complexity
- Author specifications for IRT, randomization and kit lists, and interfaces
- Build effective partnerships with other internal teams to move project through all phases of the development process.
- Support UAT setup and execution
- Continuous learning on company platform and offerings as they evolve
Education:
- Bachelor's degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement.
Experience:
- 1-2 years’ experience in a software business analyst role, with a proven ability to understand technical concepts and learn very quickly.
- 1-2 years’ experience in the life science industry
- Previous experience working in a fast-paced, entrepreneurial environment preferred.
- Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus.
- Familiarity using SQL a plus
Skills:
- Strong attention to detail and quality-focus
- Strong customer service orientation
- Excellent organizational and time management skills
- Good communication skills
- Excellent organizational skills
- Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
- Solid written communication, including the ability to effectively document technical information
- Able to work on multiple assignments with supervision
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What We Do
Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
Why Work With Us
We’re located all around the globe, creating a fun, collaborative culture, driven by a passion for what we do. Through the power of technology, we’re able to work productively, communicate frequently and engage in fun activities throughout the year no matter where we are.
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