Associate Business Operations Specialist

Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working, our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Now we just need you!
The Senior Associate Business Operations Specialist supports business operations to achieve strategic goals for the Product Engineering and Operations teams. They leverage domain and industry expertise to perform research, analysis, and coordination on initiatives such as cost tracking, stakeholder communication, procedure development, and planning. Additionally, they provide problem-solving and troubleshooting on company systems and processes
What you'll be doing...

• Manage and support the development and execution of project initiatives and programs; align scope with goals and regularly report status to stakeholders.
• Identify and analyze team and Product Engineering needs, creating continuous improvement plans and problem-solving strategies.
• Facilitate the project life cycle to support successful delivery (e.g., resource requests, contract reviews, service agreements, invoices).
• Investigate, recommend, and implement initiatives related to continuous improvement, operational efficiency, and service delivery readiness.
• Define and implement standards and best practices to foster collaboration across teams.
• Provide resources such as training and knowledge sharing to enhance project delivery quality.
• Review, analyze, and create process documentation to aid business understanding.
• Leverage internal knowledge of IDeaS tools, systems, processes, and best practices to support operations.
• Create and produce business reports and analyses, sharing insights with stakeholders.
• Build relationships with internal clients, stakeholders, and project dependencies to foster cooperation and trust.
• Collect and analyze data related to assigned projects and programs.
• Independently manage responsibilities associated with project tasks or internal business processes

What you'll bring to us...

• 3 years expereince in technical business analysis or technical project management working in a corporate setting.
• Experience of co-ordinating initiatives and driving projects to completion.
• Experience with Confluence, Jira, and Office 365.
• Experience of translating insights into actionable strategies
• Knowledge of agile software development methodologies.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Strong organizational and problem-solving skills.
• Excellent communication skills.
• Ability to prioritize projects and meet deadlines.

We Support Who You Are....
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States , and should not require, now or in the future, sponsorship for employment visa status.
SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights . Also view the Pay Transparency notice.
Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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