Associate, Business Management (First Line Controls)

Posted 15 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Entry level
Fintech
The Role
Supports first-line control testing, operational risk monitoring, management reporting, dashboards, audits, and control framework improvements across GCIB EMEA. The role coordinates with Risk, Compliance, Audit, Finance, and business stakeholders across multiple jurisdictions, prepares senior management materials, oversees offshore team output, maintains control documentation, and helps deliver projects and remediation actions.
Summary Generated by Built In

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG is seeking an Associate, Business Management (First Line Controls) to join their Global Corporate & Investment Banking (GCIB) team in London. This role offers you the opportunity to operate at the heart of a world-leading financial institution, supporting the business management function and ensuring robust internal controls across multiple jurisdictions. You will be part of a highly collaborative environment where your expertise in banking products, risk management, and operational processes will be valued and nurtured. MUFG is renowned for its commitment to professional development, inclusive culture, and supportive leadership, making it an ideal place for those who thrive in communal settings and are eager to build strong inter-personal networks. The organisations global reach means you’ll work alongside colleagues from diverse backgrounds, sharing knowledge and contributing to the ongoing success of GCIB EMEA. With flexible working opportunities and generous pension contributions, MUFG provides a workplace that supports both your career growth and personal wellbeing.

  • Join a globally respected financial institution with a strong commitment to inclusive values, professional development, and supportive leadership; benefit from flexible working opportunities and generous pension contributions.
  • Work closely with senior management and stakeholders across Compliance, Risk, Audit, and Business areas within GCIB EMEA, ensuring the integrity of key controls while building valuable relationships throughout MUFGs international network.
  • Enjoy a collaborative environment where your interpersonal skills are celebrated; receive ongoing training opportunities to enhance your expertise in first line controls, operational risk management, and business management.

What you'll do:

As an Associate in Business Management (First Line Controls), you will play a pivotal role in ensuring that MUFGs Global Corporate & Investment Banking division operates with integrity and efficiency. Your day-to-day responsibilities will involve collaborating with colleagues across multiple regions and acting as a central liaison between various departments such as Risk, Compliance, Audit, Finance, and more. You will be responsible for conducting comprehensive first line control testing across GCIB EMEA operations while maintaining up-to-date reports and dashboards that capture essential data for monitoring purposes. Your ability to build relationships throughout MUFG will help foster effective inter-departmental collaboration. By guiding offshore teams and supporting project delivery alongside wider business units, you will contribute directly to strengthening internal controls. Success in this role requires attention to detail when updating documentation or procedures; proactive engagement with stakeholders; participation in working groups; preparation of materials for senior management meetings; and involvement in resolving actions relevant to developing GCIB’s internal control framework.  

  • Operate as an integral member of the GCIB Business Management team, providing assurance to senior management that internal controls are functioning effectively according to Bank policy and procedures.
  • Complete first line control testing efficiently across GCIB EMEA, identifying and reporting findings from control assurance activities to educate the business on internal controls.
  • Support the team head by preparing materials for reporting to senior GCIB management in EMEA regarding control effectiveness, highlighting operational and compliance risks or issues.
  • Assist with delivering projects, initiatives, and audits for GCIB as required; provide solutions and direction while collaborating with wider business teams to implement changes.
  • Provide guidance and oversee the output of the First Line Controls team, ensuring alignment with GCIB EMEA objectives.
  • Update and maintain various first line control reports, management information (MI), and dashboards to ensure accurate information is captured, monitored, and reported as necessary.
  • Develop a thorough understanding of all core systems and procedures within GCIB to assess control robustness effectively.
  • Liaise with internal stakeholders across three lines of defence to improve business practices and mitigate operational risk.
  • Assist in developing new control tests as the business continues to grow; undertake ad-hoc exercises or reporting as assigned.
  • Act as a central contact point for Risk, Compliance, Internal & External Audit, Finance, and other support functions within GCIB.

What you bring:

Your proven experience as an Associate in Business Management (First Line Controls) will demonstrate your capacity for handling complex operational tasks within a global banking environment. You bring not only technical proficiency but also strong interpersonal abilities that enable you to connect with colleagues across departments and regions. Your background includes familiarity with banking products as well as front-to-back processes spanning multiple jurisdictions foundation that allows you to assess control robustness effectively. You possess excellent written communication skills crucial for preparing materials destined for senior management review. Your advanced IT capabilities empower you to manage MI reports/dashboards efficiently while maintaining accuracy under tight deadlines.  

  • A degree-level qualification or equivalent expertise in Business Management is essential for this role.
  • Good knowledge of banking products combined with experience operating across multiple jurisdictions is required.
  • Sound business awareness paired with market insight enables you to understand complex financial environments.
  • Proactive approach with proven ability to multi-task while managing conflicting priorities is vital for success.
  • Strong communication skills both written and verbal are needed for effective interaction at all levels within MUFG.
  • Excellent presentation skills allow you to guide resources over which you have no direct control through persuasive communication.
  • Detail-conscious mindset ensures reliability at all times; commitment to producing high-quality work within a team environment is expected.
  • Ability to deal with people of all types and personalities at all levels fosters harmonious collaboration.
  • Advanced Microsoft Office/IT skills particularly Excel, PowerPoint, are necessary for managing reports and dashboards.
  • Preferred: Non-financial risk management knowledge in Corporate Investment Banking or experience in First Line Controls/Operational Risk/Internal Audit enhances your candidacy.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

Skills Required

  • Degree-level qualification or equivalent expertise in Business Management
  • Good knowledge of banking products
  • Experience operating across multiple jurisdictions
  • Sound business awareness and market insight
  • Ability to multitask and manage conflicting priorities
  • Strong written and verbal communication skills
  • Excellent presentation skills
  • Detail-conscious approach and commitment to high-quality teamwork
  • Ability to collaborate with people at all levels and with varied personalities
  • Advanced Microsoft Office and IT skills, particularly Excel and PowerPoint
  • Knowledge of non-financial risk management in Corporate Investment Banking or experience in First Line Controls, Operational Risk, or Internal Audit
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The Company
HQ: New York, NY
30,196 Employees

What We Do

MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,500 locations in more than 50 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 170,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.

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