Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
As a Data & Reporting Business Analyst I, you will drive automation, reporting, and data solutions for the Rewards Product Delivery team.
Success in this role requires more than technical expertise-you must be a vocal, adaptable problem solver who questions assumptions, owns outcomes, and proactively challenges unclear requirements. If you thrive on critical thinking, pivoting when faced with obstacles, and communicating directly-even when it's uncomfortable-you'll fit right in.
Job responsibilities
- Automate data workflows and reporting processes using Alteryx and SQL to improve operational efficiency and reduce manual effort.
- Design, develop, and maintain ETL pipelines for data integration and migration across multiple platforms.
- Model and structure databases to support analytics, reporting, and business decision-making.
- Collaborate with business and technology teams to gather requirements and deliver actionable data solutions.
- Build and maintain dashboards and reports (primarily in Tableau and Excel) to support business stakeholders.
- Analyze business data to identify trends, risks, and opportunities for process improvement.
- Implement and monitor data quality controls to ensure compliance and audit readiness.
- Support key business decisions with timely, accurate, and relevant data insights.
Required qualifications, capabilities, and skills
- Hands-on experience with Alteryx and SQL (must have).
- Experience with data modeling and ETL processes (must have).
- Proficiency in relational databases (Oracle, SQL Server, Snowflake).
- Strong analytical and stakeholder engagement skills.
- Familiarity with Jira for project management and agile workflows.
- Experience using LLMs (Large Language Models) or AI tools in data analysis or reporting
Preferred qualifications, capabilities, and skills
- Experience with Tableau and Excel for reporting.
- Experience with Python for ETL and automation.
- Exposure to cloud data platforms (AWS RDS, Azure SQL, Snowflake).
- Familiarity with RPA, AI/ML, NoSQL (MongoDB), and advanced scripting (Shell, PowerShell, Java).
- Experience with cloud-native reporting tools.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
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What the Team is Saying
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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Employees engage in a combination of remote and on-site work.
