Associate Business Analyst

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Job Title: Associate Business Analyst

Location: Singapore

About the Role:

The Associate Business Analyst will support business operations and project management by gathering, analyzing, and documenting business requirements. They will collaborate with stakeholders to ensure business needs are accurately translated into technical requirements and help in process improvements to enhance operational efficiency. They will be analyzing data, participating research and analysis of new business opportunities.

Key Responsibilities:

Requirement Gathering & Analysis:

• Collaborate with stakeholders to identify and document business requirements.

• Conduct interviews, workshops, surveys, and observations to collect information.

• Analyze and prioritize requirements to ensure alignment with business objectives.

• Assist in data collection, research, and analysis to support business decisions.

Documentation & Reporting:

• Prepare clear and detailed requirement specifications, process flows, and other related documents.

• Assist in creating user stories, use cases, wireframes, and functional specifications.

• Generate reports and dashboards to track key performance indicators (KPIs).

Strategy Support & Monitoring:

• Support strategic planning and execution of business initiatives.

• Monitor key performance indicators (KPIs) and provide recommendations for improvements.

Stakeholder Collaboration:

• Maintain effective communication with internal and external stakeholders.

• Ensure stakeholders are kept informed of project progress and changes.

Continuous Improvement:

• Identify process improvement opportunities to enhance efficiency and productivity.

• Suggest innovative solutions to streamline operations and enhance user experience.

Required Skills & Qualifications:

• Bachelor’s degree in Data Analysis, or a related field.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and programming and data visualization tools (e.g., R, Python, Tableau).

Preferred Skills:

• Exposure to Agile or Waterfall methodologies.

• Knowledge of process mapping and business modeling.

• Familiarity with CRM or ERP systems is an advantage.

Experience:

• 1–2 years of experience in a similar role in business analysis.

The Team

Pitney Bowes, a global technology company, provides shipping & mailing solutions, data management software, and location intelligence offerings, powering billions of physical and digital transactions in the connected and borderless world of commerce.  

Helping clients achieve their greatest commerce potential are Pitney Bowes' 16,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500.

Know more about us-

• Who we are- https://www.youtube.com/watch?v=DDHx_0OV6D4&list=PL06B89F1DD8A5475A

• Digital Commerce- https://youtu.be/T_dTWGQH7Cs

• Location Intelligence Domain- https://www.youtube.com/watch?v=XouclG_puWs

• Pitney Bowes, Great Place to Work- https://www.youtube.com/watch?v=-fhcBkm2S9A

• Life at Pitney Bowes- https://www.youtube.com/watch?v=b6sqC1w_cGk

• Pitney Bowes Diversity- https://www.youtube.com/watch?v=osYLqcU2JsQ

• Pitney Bowes Leadership- https://www.youtube.com/watch?v=H2cuGAjpDAI

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.