Overview
Be part of a team that takes ArcGIS products to market. As an Associate Business Analyst, you will join our License Enablement team and play a crucial role in supporting release activities for our ArcGIS product family.
Responsibilities
- Work with the license enablement team to configure materials for assigned products/programs in SAP HANA including creation of material numbers, bills of materials, sales builds, routings, and licenses
- Manage the day-to-day administration of SAP, Salesforce, and/or other software for products/programs
- Collaborate with cross-functional teams such as business management, product planning, customer service, and technical teams to administer timely and accurate electronic delivery and release of software products and programs
- Understand internal business processes, undertake analysis, suggesting changes to accommodate future product initiatives and enhance customer experience
- Perform various operational and product support tasks to drive and challenge business units on their assumptions and how they will successfully execute their plans
- Provide reports that reflect download and/or license usage
- Maintain detailed records of all release activities
- Participate in process improvement activities that benefit the team
Requirements
- 1+ years of experience with SAP, an enterprise resource planning system, or comparable data management systems
- A self-starter willing to take ownership and be able to make things happen with minimal supervision
- Ability to effectively prioritize and execute tasks in a highly scheduled environment
- Strong written and verbal communication skills with collaborators at all levels of the organization
- Must be detail oriented and able to work effectively in a team environment
- Process-driven analysis skills and background in various requirement discovery methods
- Demonstrated experience at driving consensus across multiple stakeholders
- Professional experience with Microsoft Office Suite
- Bachelor’s in business information systems, business administration or related field
Recommended Qualifications
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$66,560—$79,040 USD
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location.
We pioneer problem solving with GIS to help you see what others can’t.
We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
