Associate - Business Analyst-Back Office-Finance & Accounting

Posted 19 Days Ago
Be an Early Applicant
Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Junior
Information Technology • Database • Consulting
The Role
Contact customers with past-due US accounts to collect outstanding balances; monitor AR aging and prioritize collections; maintain collections records; collaborate cross-functionally to resolve issues; prepare collections reports and assist in month‑end and year‑end close processes.
Summary Generated by Built In

Key Responsibility Areas including preferred Skills and Experience

  • Contact customers with past-due accounts to collect outstanding balances.
  • Monitor accounts receivable aging and prioritize collections efforts based on account aging.
  • Maintain accurate and up-to-date collections records in the accounting system.
  • Collaborate with cross-functional teams to identify and rectify issues and ability to collect
  • Prepare and distribute collections-related reports and analyses for management.
  • Assist in month-end and year-end close processes.

          Competencies

 

  • 2+ years of US collections experience
  • Strong understanding of collections processes and customer agreements
  • Experience with collections software 
  • Strong negotiation and communication skills.
  • Very good written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to prioritize workload to meet deadlines.

 

Eligibility Criteria: 

  • Graduate/Masters in finance/commerce
  • 2+ years of relevant experience   
  • Fluent in English (written and spoken)
Responsibilities

Key Responsibility Areas including preferred Skills and Experience

  • Contact customers with past-due accounts to collect outstanding balances.
  • Monitor accounts receivable aging and prioritize collections efforts based on account aging.
  • Maintain accurate and up-to-date collections records in the accounting system.
  • Collaborate with cross-functional teams to identify and rectify issues and ability to collect
  • Prepare and distribute collections-related reports and analyses for management.
  • Assist in month-end and year-end close processes.

          Competencies

 

  • 2+ years of US collections experience
  • Strong understanding of collections processes and customer agreements
  • Experience with collections software 
  • Strong negotiation and communication skills.
  • Very good written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to prioritize workload to meet deadlines.

 

Eligibility Criteria: 

  • Graduate/Masters in finance/commerce
  • 2+ years of relevant experience   
  • Fluent in English (written and spoken)
Qualifications

Key Responsibility Areas including preferred Skills and Experience

  • Contact customers with past-due accounts to collect outstanding balances.
  • Monitor accounts receivable aging and prioritize collections efforts based on account aging.
  • Maintain accurate and up-to-date collections records in the accounting system.
  • Collaborate with cross-functional teams to identify and rectify issues and ability to collect
  • Prepare and distribute collections-related reports and analyses for management.
  • Assist in month-end and year-end close processes.

          Competencies

 

  • 2+ years of US collections experience
  • Strong understanding of collections processes and customer agreements
  • Experience with collections software 
  • Strong negotiation and communication skills.
  • Very good written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and ability to prioritize workload to meet deadlines.

 

Eligibility Criteria: 

  • Graduate/Masters in finance/commerce
  • 2+ years of relevant experience   
  • Fluent in English (written and spoken)

Skills Required

  • 2+ years of US collections experience
  • Graduate or Masters in Finance/Commerce
  • Experience with collections software
  • Strong understanding of collections processes and customer agreements
  • Strong negotiation and communication skills
  • Very good written and verbal English communication skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and ability to prioritize workload to meet deadlines
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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