Associate Brand Manager

Who We Are: 

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. 

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. 

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. 

Cart.com Fast Facts: 

• 6,000+ customers worldwide 

• 1,600+ employees globally 

• 17 warehouses nationwide, totaling over 10 million square feet of space 

• Headquartered in Houston, TX with international offices in Mexico and Poland 

Our values: 

Cart.com is building a company that is committed to living out these 6 core values: 

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. 

• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. 

• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. 

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. 

• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. 

• Remember to be human: We work hard, but we leave room for the people, places and things that we love. 

 
Remote:  

Candidates who live in or around the Houston,Tx area is ideal but we are open to considering other US or MX locations. 

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA. 

The Role:   

We are hiring an Associate Brand Manager to support the performance, growth, and day-to-day operations of key eCommerce accounts within our Commerce Services team. This role supports Senior Brand Managers and Directors who are strategic owners for assigned client portfolios.  Associate Brand Managers learn accountability and execution across growth marketing, site and store management, promotional planning, and executive-level client communications. 

Our Brand Management team owns the strategy for our clients to capture, grow, and expand their revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients come to Cart because of our strategic, high-touch service, and this team is at the center of our client satisfaction, retention, and expansion. 

What You’ll Do: 

Client Strategy  

• Support a portfolio of mid-market to enterprise eCommerce clients, along with the strategic lead assigned to the business.  

• Build and maintain trusted, long-term client relationships through clear communication and high standards of accountability.  

• Support Quarterly Business Reviews (QBRs) by pulling and analyzing performance data to translate into actionable insights and clear growth strategies. 

• Develop confidence in client communication and analytics through meetings and business performance reviews. 

Account & Program Management 

• Provide direct executional support to Brand Managers/Directors and their brands. You will support mulitple brand portfolios 

• Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc.  

• Attend all client meetings and provide proactive communication to client on all action items and statuses 

• Manage timelines, budgets, and cross-functional resources to ensure delivery against contracted scopes and client goals.  

• Support operational execution across campaigns, promotions, merchandising updates, site optimizations, and launches. 

• Partner with internal teams (Media, Creative, Merchandising, Operations, Supply Chain and Technology) to deliver seamless, integrated outcomes. 

• Track account health, deliverables, and KPIs to support retention, satisfaction, and expansion. 

eCommerce & Merchandising Execution 

• Monitor any aligned on-site merchandising strategy including navigation updates, category pages, homepage content, and seasonal refreshes. 

• Ensure accuracy and optimization of Product Detail Pages (PDPs) across content, pricing, imagery, and availability. 

• Collaborate on product launches, site promotions, and limited time drops across web, email, and SMS channels. 

• Maintain brand consistency and digital storytelling across all customer touchpoints. 

Growth & Continuous Improvement 

• Learn hands-on Ecommerce skills that cover media, supply chain, content, merchandising, and other facets of a business. 

• Develop an understanding of brand strategy and how to lead accounts to promote to higher levels of Brand Management 

• Stay current on eCommerce platform updates, industry trends, and emerging tools to bring proactive ideas to clients. 

• Contribute to internal process improvements, documentation, and knowledge-sharing to strengthen team scalability and quality. 

Who You Are: 

• Strategic, confident, and client-focused with the ability to influence senior stakeholders 

• Highly organized with strong project and program management instincts 

• Data-driven problem solver who can translate performance metrics into actionable insights 

• Comfortable operating independently while collaborating in a fast-paced, high-growth environment 

• Strong communicator who can balance attention to detail with big-picture thinking 

• Proactive, accountable, and motivated by delivering measurable impact for clients 

What You’ve Done: 

• 1+ years of professional experience in eCommerce, brand management, digital marketing, or agency environments 

• Demonstrated ability to manage multiple projects or workstreams simultaneously, operate in a fast-paced, high-growth environment and adapt quickly 

• Excellent acumen- ability to make sound business decisions through data and analytics 

• Excellent problem-solving skills and attention to detail 

• Forward-thinking, proactive and curious 

• Excellent written and verbal communication skills 

• Relationship building skills based around trust and accountability 

• Basic Excel skills and propensity to quickly learn more complex Excel functionality 

• Strong sense of ownership, drives for results and thrives in a high-performance culture 

Nice to Haves:  

• Prior experience in a Commerce-as-a-Service or agency environment 

• Experience supporting omnichannel commerce strategies 

• Experience analyzing performance data, preparing client-ready reporting, and tracking deliverables 

• Proficiency with project management tools such as ClickUp, Asana, or Monday.com 

• Understanding of merchandising strategy, CRO, paid media or lifecycle marketing 

• Bachelor’s Degree in Business, Marketing, Communications, or a related field