Do you thrive on solving complex, logic-based puzzles? Are you a fast learner who enjoys transforming chaos into clarity? We are looking for an Automation Specialist to join our Intelligent Document Processing team. This role focuses on developing, optimizing, and maintaining document parsing templates - particularly using platforms like ABBYY FlexiCapture and Kodexa AI - to automate the extraction of utility bill data.
Key ResponsibilitiesThis is a hands-on, detail-oriented role that blends technical precision with critical thinking.
- Design and maintain AI based data extraction templates.
- Analyze and understand diverse bill formats to ensure reliable and scalable automation.
- Collaborate with product and operations teams to resolve data issues and optimize output.
- Participate in Agile ceremonies and contribute to planning, QA, and delivery.
- Apply strong logic skills to troubleshoot automation flows and identify improvements.
- Develop an understanding of utility billing patterns, vendor nuances, and industry data formats.
- Leverage modern AI tools (including large language models) to accelerate development, enrich data interpretation, and improve automation workflows.
- Craft and refine prompts to guide AI outputs - particularly when working within AI-assisted platforms like Kodexa or other document intelligence tools.
- Analytical mindset and strong attention to detail.
- Effective communicator - asks questions and shares knowledge
- Works well in both team and solo environments.
- Fast learner with curiosity and drive to master unfamiliar platforms and tools.
- Ability to self-manage workload and prioritize tasks based on project needs.
- Experience with ABBYY FlexiCapture/FlexiLayout, Kodexa, or similar tools.
- Familiarity with document modeling, regular expressions (Regex), or data validation logic.
- Exposure to XML, JSON, Javascript, Python, prompt engineering, or generative AI tools.
- Background in utility billing, document processing, or enterprise automation is a plus.
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What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
