POSITION SUMMARY
This role assists sales representatives by providing technical support to help sell company products. Serves as a conduit between the field and the other applicable internal departments. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, ancillary product selection and pricing, and quotation of 3rd party equipment related to company products. This position is entry level and will require some oversight from the group leader and reports in office full time in our Delaware, Ohio engineering site.
RESPONSIBILITIES
- Assists in developing clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and/or request for proposals (RFPs), ensuring proper scope and required technical specifications are met.
- Applies a quote configurator tool to provide comprehensive quote support.
- Assists in the review of custom equipment orders and provides technical instruction throughout the order workflow.
- Provides applications sales support.
- May assist with post sale technical support.
- May assist in providing product support to Offering Managers.
- May participate in new product development projects.
- Other Duties as assigned.
QUALIFICATIONS
- Bachelor’s degree in engineering required; degree in Electrical Engineering preferred (or equivalent combination of education and experience).
- 0-1 years of experience
- Excellent communication skills, both written and verbal.
- Strong attention to detail.
- Ability to work and multi-task in a fast-paced environment.
- Proficient in MS Office.
- Proficient and fluent in English including technical terminology.
- Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
- Excellent problem-solving skills.
PHYSICAL & ENVIRONMENTAL DEMANDS
- Standard office environment.
- Prolonged periods of sitting at a desk and working on a computer.
TIME TRAVEL REQUIRED
- 5-10%
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
About the TeamSkills Required
- Bachelor's degree in engineering (Electrical Engineering preferred)
- 0-1 years of experience
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to work and multi-task in a fast-paced environment
- Proficient in MS Office
- Proficient and fluent in English including technical terminology
- Understanding of commercial infrastructure design objectives and performance factors
- Excellent problem-solving skills
- Must be legally authorized to work in the United States without sponsorship
- Work full time in-office at Delaware, Ohio engineering site
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
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