Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.
Support and drive the delivery of technology-enabled products and capabilities by translating business needs into clear, actionable product requirements and backlogs. Partner closely with engineering and technical teams to prioritize work, manage scope, and ensure solutions are delivered effectively, adopted by users, and aligned to intended business outcomes.
How you'll make an impact:
• Leverage AI tools (e.g., Microsoft Copilot, Copilot Studio, Moveworks) to enhance productivity, automate workflows, generate insights, and support efficient delivery and stakeholder engagement.
• Capture and translate stakeholder needs for a defined feature, workflow, or product area into clear requirements artifacts (e.g., user stories, structured requirements, acceptance criteria) in collaboration with engineering.
• Maintain product backlog readiness and traceability, including status, dependencies, decision linkages, and inputs required for delivery execution.
• Document and maintain current‑state and future‑state process artifacts, including pain points, constraints, assumptions, and handoffs to support solution design and adoption.
• Support delivery planning and review activities aligned to the delivery approach in use (e.g., Agile ceremonies, Kanban, hybrid, phase‑gated) by ensuring work items are clarified and decisions are documented.
• Support validation and release readiness activities (e.g., UAT preparation, acceptance verification inputs, release notes, stakeholder communication drafts) under guidance from senior product roles.
• Track actions, issues, risks, and decisions, and escalate concerns early to support timely resolution.
• Other Incidental Duties
What you'll need (required):
• Bachelor's Degree in Business, Engineering, Computer Science, Information Systems, or related technical field no previous experience or equivalent work experience based on Edwards criteria Required
• 0-2 years experience relevant experience in Analyst, Product Support, Project Coordination, Business Operations, or similar entry‑level roles supporting technical products or systems Preferred
What else we look for:
• Demonstrated ability to draft requirements and manage assigned tasks within a team delivery environment (e.g., Agile/Scrum, Kanban, or hybrid), with guidance.
• Demonstrated ability to learn quickly, collaborate with technical teams, and communicate clearly with technical and non‑technical stakeholders.
• Ability to work in a fast paced environment
• Good computer skills in usage of MS Office Suite
• Ability to proactively escalate issues to appropriate levels of management in the organization
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
For California (CA) the base pay range for this position is $59,000 to $83,000 (highly experienced).
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
COVID Vaccination Requirement
Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.
Skills Required
- Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or related technical field, or equivalent work experience
- 0-2 years relevant experience in analyst, product support, project coordination, business operations, or similar roles supporting technical products or systems
- Demonstrated ability to draft requirements (user stories, acceptance criteria) and manage assigned tasks within a team delivery environment (Agile/Scrum, Kanban, hybrid)
- Good computer skills, including use of MS Office Suite
- Familiarity or ability to leverage AI productivity tools (e.g., Microsoft Copilot, Copilot Studio, Moveworks)
- Ability to learn quickly, collaborate with technical and non-technical stakeholders, and communicate clearly
- Adhere to company rules and requirements (pandemic protocols, Environmental Health & Safety rules) and take control measures to prevent injuries and environmental harm
- COVID-19 vaccination required for patient-facing and in-hospital positions unless a medical or religious accommodation is approved
Edwards Lifesciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.
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Retirement Support — Retirement programs include a 401(k) match complemented by a separate profit‑sharing contribution. These elements add meaningful long‑term value to total compensation.
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Equity Value & Accessibility — An employee stock purchase plan with a discount and look‑back feature, alongside stock awards for eligible roles, provides notable upside. Program expansions indicate continued accessibility.
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Leave & Time Off Breadth — Time‑off policies include generous PTO, company holidays, and a year‑end holiday shutdown. These offerings enhance work‑life support when available at the site.
Edwards Lifesciences Insights
What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms
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