Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
AI/ML Engineers code and develop software that deploys ML models and algorithms in production. Communicate and present complex analytics results and concepts to leadership and internal stakeholders. Employee AI and/or ML that may include natural language processing (NLP), natural language understanding (NLU), semantic understanding, intent classification, computer vision, deep learning, and automatic speech recognition (ASR). Applies deep learning technologies to give computers that capability to visualize, learn and respond to complex situations. May adapt machine learning to areas such as artificial intelligence, robotics and other products that allow users to have an interactive experience. Work with large scale computing frameworks, data analysis systems. Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis, using both general purpose software and statistical languages. AI/ML Applied Scientists specialize in advancing and applying artificial intelligence through research-driven, experimental research, and translate research findings into practical AI solutions for the organization. Basic, structured, standard approach to work.
Primary Responsibilities:
- Design, develop, and implement AI/ML models to solve complex business problems
- Collaborate with cross-functional teams to identify opportunities for AI/ML integration
- Conduct data analysis and interpret results to drive decision-making
- Stay current with the latest trends and advancements in the field of AI/ML
- Analyzes and investigates
- Provides explanations and interpretations within area of expertise
- Ai Scientist Responsibilities: (manager discretion if AI responsibilities are already present in JD)
- Collaborate with research, engineering, and product teams to translate cutting-edge AI advancements into production-ready capabilities. Uphold ethical AI principles by embedding fairness, transparency, and accountability throughout the model development lifecycle
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field
- 3+ years of experience in AI/ML
- Experience with the full life cycle of AI/ML projects, including EDA, model development, tuning, and drift analysis
- Hands-on experience in delivering production-grade AI/ML projects
- Solid understanding of mathematical and statistical concepts
- Proficiency in frameworks such as Scikit Learn, TensorFlow, and PyTorch
- Proven solid programming skills in Python, with experience in pandas, numpy, and SQL
- Proven excellent problem-solving and analytical thinking skills
- Proven solid communication and collaboration skills to work effectively in a team environment
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field
- 3+ years of experience in AI/ML
- Experience with the full life cycle of AI/ML projects, including exploratory data analysis, model development, tuning, and drift analysis
- Hands-on experience delivering production-grade AI/ML projects
- Solid understanding of mathematical and statistical concepts
- Proficiency with Scikit-learn, TensorFlow, and PyTorch
- Solid programming skills in Python, including pandas, NumPy, and SQL
- Excellent problem-solving and analytical thinking skills
- Solid communication and collaboration skills for effective teamwork
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.