Associate Accountant, Accounts Receivable

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work. 

• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees. 
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs. 
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities. 
• We know that financial security is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program. 
• We realize time away to recharge is non-negotiable. We offer flexible paid time off! 

• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance. 

How You Will Contribute:

The Accounts Receivable Billing Specialist will be responsible for a wide range of duties which includes invoicing, Customer & PO reconciliation, and customer support. The Accounts Receivable Billing Specialist will work across functions to ensure proper recording and processing for their billing sector. He / She will have knowledge of local billing requirements and work as a liaison with the applicable Local Accounting Team / Firm to ensure the accuracy of the customer invoice.

Essential duties & Responsibilities:

• Daily invoicing to customers based on customer purchase orders, shipping reports, various Account Receivable reports and contracts.
• Daily communication and coordination with various internal/external departments to verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments and Customers.
• Ensure Customer invoices meet any Local or Government (statutory) requirements by working closely with Customer, Sales Team and /or Local Accounting Team / Firms.
• Ensure billing and invoicing are completed timely and deadlines are met.
• Perform other relevant duties as requested by Management.
• Performs miscellaneous tasks and projects as assigned by Manager.
• Resolve escalated issues in the A/R department on priority basis.
• Create documentation for new and or updated A/R processes and distribute throughout the team.
• Manages / Complete daily trackers or other reports maintained as a part of AR Process.
• Responsible for SOX compliances & assistance to Internal / Statutory Auditor.
• Summarizes Receivables through AR Aging Report (Invoice Level Outstanding) & Resolves Outstanding Aging issues by examining customer payment plans, payment history, credit line in coordination with collections department.
• Coordination & perform Month End related activities & Customer Account Reconciliations.
• Protects organization's value by keeping information Confidential.

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the software development process.

• Communication expertise – you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Relationship builder – with an ability to influence, you’re able to get work done through others.
• A commitment to innovation – you keeps abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

• BCOM, BCOM (H) from reputed college.
• 3-5 years of relevant industry experience.
• Previous Experience in A/R Billing, Analysis & Reporting, Issue resolution & Coordination with Collection team.
• Strong Microsoft Excel skills.
• Accounting knowledge and experience in Oracle R12.
• Be self-directed, problem solver, decision maker & should have excellent initiative and organizational skills.
• Work in a complex environment that is fast paced and demanding.
• Handle multiple demands with a sense of urgency, drive and energy.
• Accepts supervision and displays excellent team player attitude.
• Adapts well to change & Ability to multi-task and manage multiple priorities.
• Strong Communication (Both Verbal & Written).

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.