Associate Account Manager

Position:  Associate Account Manager

Datacom Location:  Sydney Preferred

Security Requirements: Citizens and Residents of Australia Only

Full Time, Permanent Position

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.

About the Role

We have an exciting role supporting our wider Products Solutions Team as an Associate Account Manager, where your role will entail being focused on cold-calling and connecting to clients and prospects. You will be responsible for filtering a propensity list, using market intelligence and individual research in order to find the right candidate to connect with to have a relevant initial conversation for that individual. Where it makes sense, you would also nurture, and build rapport with prospects to develop into sales-qualified leads to hand over to sales account managers.

This role will be based out of our North Sydney office and is a permanent position. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

What You’ll Do:

• Support the team by liaising with prospects and clients to determine their present and future needs and connect subject matter experts to propose suitable products, services and upgrades in order to maintain and grow revenue for the organisation.
• Act as the main interface between the prospect and the organisation to ensure an optimal level of service is always provided.
• Continually seek the opportunity to participate in clients' strategic business planning processes.
• Support the team in coordinating the preparation of cold calling scripts, researching prospects, creating sales proposals, tenders/bids, contracts and Account Management plans.

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring:

• Excellent communication skills, both written and verbal
• Keen interest in Sales and ability to research and evaluate prospects
• Ability to build relationships and trust quickly
• An understanding of Account Management techniques and disciplines.
• An understanding of IT, hardware, Software and SaaS

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.