Purpose of the Position:
The Sales Engineer is responsible for supporting KSB’s sales of pumps, valves, mechanical seals, reverse engineering, and services, focusing on maintaining strong customer relationships, meeting KPIs, and driving service revenue opportunities.
Key Responsibilities:
Develop and maintain detailed knowledge of KSB products and services, including pumps, valves, reverse engineering, and mechanical seals.
Monitor and report monthly on KPIs, including sales, collections, and order intake.
Build and strengthen customer relationships, planning customer visits, and attending sites to generate RFQs and drive customer satisfaction.
Collaborate with the Sales Account Manager to assist with lead generation, offer submissions, and order intake while collecting receivables and gathering market intelligence.
Establish service contracts and identify service revenue opportunities with the Sales Account Manager.
Take responsibility for specific projects and key account customers as assigned by the Sales Account Manager.
Ensure accurate documentation of RFQs, offers, POs, and other relevant forms in the designated portals.
Maintain and update customer opportunities in the system and installed databases.
Complete administrative tasks such as regional and flash reports, following credit control policies.
Requirements:
Education: B.E./B.Tech in Mechanical Engineering (or related field).
Experience: 3-5 years of experience in selling services, spare parts, machinery, or equipment (preferably pumps).
Skills: Strong negotiation skills, product/market knowledge, relationship-building, customer retention, and excellent communication and interpersonal skills.
What We Do
ABOUT KSB
KSB is one of the world’s leading suppliers of pumps, valves and related systems.
KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio.
KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros.
KSB WORLDWIDE
With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality.
KSB IN THE MEDIA
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FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS:
• Pumps and valves for industrial applications
• Comprehensive KSB services and original spare parts
• Pumps, valves and systems for building services
• Automation and drive solutions
• Pumps, valves and systems for renewable energy applications
• Slurry pumps for mining, suction dredgers and the oil sand industry
• Pumps, valves and systems for water applications
• Pumps, valves and systems for waste water applications
• Pumps, valves and systems for energy applications
