WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Role Summary:
Medscape seeks an Associate Account Manager to support client satisfaction and program delivery for Medical Affairs accounts. This role partners with the primary relationship owner and manages project deliverables, while also independently handling smaller projects. The ideal candidate is highly organized, detail-oriented, and skilled in communication, account leadership, and deadline-driven project execution.
Responsibilities:
Support account team with project execution, including kick-offs, status report updates, and project progress reporting.
Build strong relationships with internal teams (Project Management, Scientific Services, Creative, Product, Insights, etc.) to ensure smooth delivery.
Help manage client relationships with pharma, medical device, and healthcare partners; translate priorities for internal teams.
Track project implementation using task management systems; monitor scope and timelines.
Streamline processes, troubleshoot issues, and ensure client expectations are met.
Qualifications:
Bachelor’s degree required.
1+ year of account or project management experience, ideally in a medical communications agency.
Strong organizational, communication, and customer service skills.
Ability to manage multiple projects in a fast-paced environment.
Proficiency with MS Office, task management systems (Workfront, Salesforce), and online collaboration tools (Google, SharePoint).
Knowledge of medical terminology or healthcare industry a plus.
Occasional travel required.
Salary range: $65,000 - $70,000
Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
- Health Insurance (medical, dental, and vision coverage)
- Paid Time Off (including vacation, sick leave, and flexible holiday days)
- 401(k) Retirement Plan with employer matching
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Commuter and/or Transit Benefits (if applicable)
Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.
Skills Required
- Bachelor's degree
- At least 1 year of account or project management experience
- Strong organizational, communication, and customer service skills
- Ability to manage multiple projects in a fast-paced environment
- Proficiency with Microsoft Office, Workfront, Salesforce, and online collaboration tools such as SharePoint
- Knowledge of medical terminology or the healthcare industry
- Occasional travel availability
What We Do
Our Company: WebMD is a leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans. Our Business: WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications and communications services that we provide: help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. enable employers and health plans to provide their employees and plan members with access to personalized heath and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.
