Associate Account Manager (New Glasgow/Truro, Nova Scotia - Canada)

Posted 10 Days Ago
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Canfield, Haldimand County, ON
1-3 Years Experience
Healthtech • Biotech
The Role
The Associate Account Manager will manage and grow business categories in surgical products, develop sales strategies, forecast market trends, implement promotional programs, and maintain strong relationships with key decision makers. They will provide procedural support, attend professional events, and ensure proper management of stock levels in their territory.
Summary Generated by Built In

Associate Account Manager, ASD (New Glasgow/Truro, Nova Scotia - Canada)

**This position is posted in anticipation of future business needs in the New Glasgow / Truro, Nova Scotia markets**

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

As an Associate Account Manager, you will be a product consultant in the Surgical product portfolio specializing in soft tissue injury repair and degenerative conditions of the shoulder, knee, hip, and small joints.

We are proud to make a significant difference in people’s lives around the world

What will you be doing?

Reporting to the Regional Sales Manager, the Associate Account Manager is accountable for the management and growth of the defined business categories within the ASD Business Unit in the assigned territory. Ensures access to our technologies to patients through outstanding services to our customers.

  • Deliver the ASD sales targets in cooperation with the other sales.
  • Develops and effective territory/account sales strategy, and presents the strategy to management to gain approval for implementation
  • Accountable for maintaining market and account analysis models. Accurate business forecasting taking into consideration in-depth market analysis, including market size, pricing, competitive market landscape and other information from all sources and develops strategies to improve sales and increase market share for all product lines
  • Ensures the implementation of therapy promotional/sales programs in conjunction with marketing communication, education, clinical and training
  • Builds strong and lasting relationships with key decision makers and those influential in the purchasing process to enhance the Smith & Nephew Brand and Image.
  • Coordinates and liaises with Account Managers, Territory Managers and other Smith & Nephew businesses regarding actions/activities within the assigned territory
  • Sets Country/district/territory guidelines to leverage resources and coordinates shared resources and services delivered within the district network
  • Provides business and field input in regional specific initiatives and actively participates in, and supports the implementation of initiatives and strategic programs.
  • Assist with the execution of Medical Education programs as part of the overall Sales & Marketing Plans to support the education of HCPs.
  • Establish relationships with KELs to maintain strong understanding of product performance, market trends and potential opportunities
  • Implement and drive tender mgmt. strategies through expert input and strategy development for all ASD RFP’s, Quotations, Contracts and Enquiries to ensure successful acquisition of new business opportunities and ongoing maintenance of existing customer relationships
  • Attends and participates in key professional congresses and events as required
  • Provides procedural implant support to the clinical team as required
  • May require “on-call” coverage for Orthopaedic cases which includes, evenings, and weekends - schedule is determined by the Territory Manager or RSM
  • Ensures that consignment and all other stock levels are accounted for and controlled. This includes the active management of capital equipment and loaners in the assigned territory Version 2 – 2018/11
  • Builds strong business relationships with key decision makers and those influential in the purchasing process.

What will you need to be successful?

  • Understanding of the dynamics of selling in community and academic teaching hospitals.
  • The ability to sell in a value-based HC system, using CRM sales tools while implementing and leading account management strategies.
  • Good presentation and communication skills
  • Demonstrated excellence at interpersonal skills

Travel Requirements: within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

  • Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
  • Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
  • Your Well-being: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
  • Training: Hands-On, Team-Customized, Mentorship
  • Extra Perks: Discounts on fitness clubs, travel and more!

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We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.  

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer. 

The Company
Andover, MA
15,318 Employees
On-site Workplace

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.

Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.

Through a spirit of ownership and can-do attitude, we work together to win..

We’re a company of people who care about each other, about our customers and their patients, and about our communities.

Together, we fulfill our shared purpose of Life Unlimited.

Please note: not all products referred to may be approved for use or available in all markets.

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