Associate Account Manager--American Public Entity

Posted 13 Days Ago
Be an Early Applicant
Wallingford, CT
In-Office
28-33
Entry level
Fintech • Software • Financial Services
The Role
The Associate Account Manager is responsible for servicing accounts, responding to client inquiries, supporting coverage plans, and maintaining client data in the management system under supervision.
Summary Generated by Built In

Job Description

About Us:

Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

Performs more routine responsibilities and are primary points of contact for the clients they oversee, while working under direct supervision. Supports and informs coverage strategy and plan and applying principles of insurance and applies to everyday situations.

Responsibilities:

  • Perform daily service on assigned task by Producers and/or Account Executives with the agency’s written procedures including, but not limited to:

    • Service accounts, including account transactions such as quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence.

    • Respond to client inquiries, incoming mail, and company request needs on a timely basis.

    • Supports and informs coverage plans as necessary.

    • Insurance marketing and sales.

    • Collect renewal data on assigned accounts.

    • Claims support.

    • Review new/renewal policies and endorsements to insure items were received as ordered.

    • Maintain accuracy of client data in agency management system (Applied Systems / EPIC)

    • Document all activities in agency management system (Applied Systems / EPIC)

    • Understand and utilize upload, download and interface technology.

  • Assist other agency departments in securing and/or providing information necessary to issue appropriate polices in their department for which we have a mutual client.

  • Keeping Producers informed of all important activities on their accounts including being sensitive to potential problems and informing management.

  • Keep current with industry trends including participation in educational seminars and classes for improvement of insurance/sales skills and license compliance.

  • Maintain knowledge of current underwriting requirements of contracted insurance carriers

  • Maintain knowledge of policy provisions and any changes in these provisions

  • Complete other functions and assignments as assigned including back-up duties.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

  • Active Property & Casualty Producer License or ability to obtain one within 60 days of hire date. 

  • Strong organizational skills- ability to prioritize and be proactive. 

  • Computer skills, specifically Microsoft Word, Outlook and Excel 

  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages. 

  • Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form. 

  • Applied Systems / EPIC experience a plus.

Education/Experience:

  • High School diploma required, Associate Degree or higher preferred.

  • CPCU or special training course completion a plus.

Benefits & Perks:

  • Competitive Compensation

  • Industry Leading Healthcare

  • Savings and Investments

  • Charitable Giving Programs         

  • Offering hybrid work option       

  • Opportunities for Growth

  • Parental Leave

  • Generous time away

Pay Details:

The base compensation range for this position is $28 - $33. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.


To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Top Skills

Applied Systems
Epic
Excel
Microsoft Word
Outlook
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The Company
HQ: Grand Rapids, Michigan
3,983 Employees

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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