foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description- Build and maintain strong relationships with restaurant partners, ensuring mutual growth and success on the platform.
- Serve as the primary point of contact, offering tailored support to help partners meet their business objectives.
- Monitor partner performance and provide actionable insights to drive improvement.
- Proactively address and resolve any issues, working closely with internal teams to ensure seamless operations.
- Pitch and negotiate monthly promotional campaigns to enhance partner visibility and sales.
- Guide partners in utilizing platform advertising tools effectively.
- Identify and propose win-win solutions that align with both partner needs and company goals.
- Support projects and handle ad hoc tasks as assigned.
- Proven experience in account management, customer relationship management, or a similar role.
- Strong communication and interpersonal skills with the ability to build and maintain relationships.
- Analytical mindset with the ability to interpret data and provide actionable insights.
- Proactive problem-solving skills and the ability to work effectively under pressure.
- Experience in pitching and negotiating campaigns or promotions is a plus.
- Strong organizational skills with the ability to handle multiple tasks and prioritize effectively.
- Team-oriented, with a willingness to collaborate across departments.
Skills Required
- Proven experience in account management, customer relationship management, or a similar role.
- Strong communication and interpersonal skills
- Ability to interpret data and provide actionable insights
- Proactive problem-solving skills
- Experience in pitching and negotiating campaigns or promotions
- Strong organizational skills
- Team-oriented with a willingness to collaborate
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
