Associate, Account Management

Posted Yesterday
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Phnom Penh, KHM
In-Office
Entry level
Information Technology
The Role
Manage a portfolio of SMB vendor accounts, act as primary partner contact, drive ad-product sales, resolve partner issues, and collaborate cross-functionally to improve vendor quality and performance.
Summary Generated by Built In
Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

  • Manage a portfolio of longtail (SMB) accounts, ensuring alignment with company goals and tracking progress towards objectives.
  • Collaborate closely with internal teams to enhance the quality of our vendors’ offerings and services.
  • Utilize problem-solving skills to address various vendor-related challenges and situations.
  • Take ownership of assigned accounts to facilitate goal achievement and monitor performance metrics.
  • Work collaboratively with cross-functional teams to implement strategies for improving vendor quality and performance.

Qualifications

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Proficiency in English and Khmer, both written and spoken.
  • Serve as the primary point of contact for business partners, ensuring strong relationships and effective collaboration.
  • Drive sales of our advertisement products by identifying vendor needs and presenting tailored solutions.
  • Strategically improve and expand our vendor portfolio to enhance business opportunities.
  • Resolve any issues or challenges with partners and vendors.
  • Proficiency with Google Workspace.
  • Strong communication and coordination skills, with a proven ability to resolve complex issues.

Skills Required

  • Bachelor's degree in Business Administration, Management, or related field
  • Proficiency in English and Khmer, both written and spoken
  • Serve as the primary point of contact for business partners
  • Drive sales of advertisement products by identifying vendor needs and presenting solutions
  • Strategically improve and expand vendor portfolio
  • Resolve issues or challenges with partners and vendors
  • Proficiency with Google Workspace
  • Strong communication and coordination skills with ability to resolve complex issues

Delivery Hero Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.

  • Wellbeing & Lifestyle Benefits Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
  • Healthcare Strength Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
  • Equity Value & Accessibility Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.

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The Company
HQ: Berlin
32,902 Employees

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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