The Role
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
The Associate Account Executive is responsible for building consultative and strategic relationships with designated accounts. This role focuses on identifying and matching client needs with Cision’s products and services to enhance client value while contributing to revenue growth and market share expansion.
Key Responsibilities:
- Drive revenue growth through high-volume outreach via phone and email.
- Retain accounts and sell additional products/services to meet or exceed sales targets.
- Achieve Key Performance Indicators (KPIs) such as call volume, meetings, and other management-defined metrics while maintaining call quality standards.
- Demonstrate comprehensive knowledge of Cision’s product portfolio and cross-sell effectively.
- Foster teamwork and promote a positive culture aligned with Cision’s values.
- Develop territory-specific marketing strategies and communicate goals with management.
- Collaborate with internal teams and subject matter experts to create integrated strategic solutions.
- Educate clients on new offerings and handle inbound requests from assigned accounts.
- Negotiate contracts to maximize and secure revenue, managing competitive negotiation challenges.
- Manage time efficiently to balance reactive and proactive responsibilities.
- Serve as a reliable point of contact for clients, ensuring strong client support.
- Deliver excellent customer service internally and externally.
- Provide timely and accurate business reporting to management.
- Apply Miller Heiman sales methodologies and maintain monthly activity metrics.
- Utilize Salesforce.com to manage pipeline, track client interactions, and forecast sales.
- Ensure timely contract renewals and perform additional duties as assigned by sales leadership.
Qualifications:
- Bachelor’s degree required.
- Minimum 1 year of sales experience preferred.
- Must be located in Cleveland or Albuquerque (hybrid work model: 2-3 days onsite).
- Strong interest in business communications, PR, and content.
- Ability to prioritize multiple tasks and work effectively under pressure.
- Excellent customer service, communication, and organizational skills.
- High attention to detail and accuracy.
- Experience with CRM systems (preferably Salesforce.com).
- Commitment to continuous professional development through an Individual Development Plan (IDP).
- Proficiency in Microsoft Office suite.
- Willingness to work flexible hours based on business needs.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
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The Company
What We Do
Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.
