Associate Account Executive

Posted Yesterday
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Chicopee, MA, USA
In-Office
Entry level
Healthtech
The Role
Drive new and existing referral relationships through in-person sales calls, build and maintain strong client communication, coordinate with clinical and account teams, report account status, and support customer retention and quality-of-care issues.
Summary Generated by Built In

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Associate Account Executive

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Associate Account Executive. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need an Associate Account Executive with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

  • Work in a collaborative environment.
  • Be rewarded with a unique opportunity to make a difference
  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance

As a Associate Account Executive you’ll contribute to our success in the following ways:

  • Ensures that all activities performed align with the vision of Elara Caring’s board of directors, executive team, and the leadership of the sales team.  
  • Gathers information on assigned referral sources.
  • Makes in person sales calls to gather their needs and provide solutions.
  • Provides on-going support to retain customers.
  • Ensures prompt and accurate answers to referral sources and partners.
  • Builds strong relationships, through regular communication.
  • Reports on the status of accounts.
  • Suggests Elara Caring services that maximize the referral sources outcomes and desired outcomes.
  • Coordinates with Key Account Managers, Clinical teams, and internal partners to support sales plans for key clients.
  • Promotes new products/services to existing customers.
  • Reports and follows-up on identified patient concerns and quality of care issues to the appropriate individuals. 

What is Required?

  • Bachelor’s Degree, or a combination of education and experience will be considered in lieu of a degree.
  • Understanding of sales principles and ability to deliver customer satisfaction
  • Effective presentation skills
  • Excellent verbal and written communication skills
  • Knowledge of the healthcare industry is preferred
  • Must have a dependable vehicle, valid drivers license and auto insurance in accordance with the laws of the state.

You will report to the Area Vice President of Sales. 

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected].

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • Understanding of sales principles and ability to deliver customer satisfaction
  • Effective presentation skills
  • Excellent verbal and written communication skills
  • Knowledge of the healthcare industry
  • Dependable vehicle, valid driver's license, and auto insurance
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The Company
HQ: Dallas, TX
35,000 Employees

What We Do

Elara Caring is one of the nation’s largest providers of home-based care, with a national footprint in the Northeast, Midwest and Southwest. The company is comprised of 35,000 caregivers serving over 60,000 patients and their families daily, in 225 locations across 16 states and focused on providing our patients with the “right care, at the right time, in the right place.”

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