Associate Account Director

Posted 23 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Expert/Leader
AdTech
We help brands and their agencies deliver more relevant ads to audiences everywhere, across devices.
The Role
Serve as a client services lead managing and growing enterprise ANZ accounts. Demonstrate The Trade Desk platform, consult on campaign strategy, onboard and scale advertisers, collaborate with Trading and Sales, train clients, influence product enhancements, and build client services resources and best practices.
Summary Generated by Built In

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. 
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. 

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk! 

Who you are:  

A client services expert, you’re comfortable managing and growing key enterprise accounts, and able to prioritise between many different work streams. You love learning new technology and teaching it to others. You’re as comfortable driving projects forward as you are taking a client out for lunch. You’re a self-starter, can set your own priorities and execute on them. You are a true consultative business partner with your clients. You understand how to create and maintain momentum. You love collaborating and bouncing ideas and strategies with a team and yet, you’re comfortable working autonomously.    

What you'll do: 

  • Focusing on driving growth across ANZ with brand and holding companies.  
  • Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product 
  • Understand competitive differentiators in fast-changing online advertising landscape 
  • Being a trusted consultant to your clients across all the teams that touch those brands with the aim to accelerate the delivery of their objectives. You will do so by setting long term objectives and roadmaps accordingly 
  • Work closely with the Trading team to rapidly on board new customers and grow existing advertiser patches 
  • Work closely with Sales to identify ways to grow current accounts 
  • Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns 
  • Provide continual training to clients of all levels from young traders to heads of departments as new features are added to The Trade Desk 
  • Host meetings with people of influence on the account irrespective of the function and level 
  • Work with Product Management to help define features and drive enhancements to The Trade Desk platform and any other auxiliary element where synergies can be created (insights, measurement, billing, marketing, innovation) 
  • Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides 

What you bring to the table: 

  • Bachelor’s Degree 
  • 10 years digital advertising experience and client facing experience required 
  • Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies 
  • Effective time management skills – ability to prioritise and meet deadlines 
  • Experience with driving projects requiring stakeholders from different disciplines to drive output at pace 
  • Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus 
  • Solid experience in Excel and MS Office, including pivot tables, chart-making 
  • Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. 

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.

Skills Required

  • Bachelor's Degree
  • 10 years digital advertising and client-facing experience
  • Proven track record of growing accounts through strong client relationships and strategic recommendations
  • Effective time management skills and ability to prioritise and meet deadlines
  • Experience driving projects requiring stakeholders from different disciplines to deliver at pace
  • Expertise with RTB, DSPs, ad exchanges, aggregators, ad servers, and optimisation platforms
  • Solid experience in Excel and MS Office, including pivot tables and chart-making
  • Outstanding troubleshooting, analytical, and problem-solving abilities and ability to collaborate cross-functionally

The Trade Desk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Trade Desk and has not been reviewed or approved by The Trade Desk.

  • Affordable Benefits Healthcare premiums are often paid in full for employees and dependents, reducing out-of-pocket costs. Coverage includes medical, dental, and vision alongside mental health and wellness support.
  • Equity Value & Accessibility Packages commonly include new-hire stock grants, a generous Employee Stock Purchase Plan, and equity refreshers tied to performance. Feedback suggests equity meaningfully boosts total compensation alongside base pay and bonuses.
  • Leave & Time Off Breadth Generous PTO, paid holidays, paid sick time, and sabbaticals are available. Paid parental leave and extensive family-planning support broaden time-off and caregiving coverage.

The Trade Desk Insights

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The Company
HQ: Ventura, CA
2,700 Employees
Year Founded: 2009

What We Do

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. Our mission is to transform media for the benefit of humankind. Our media-buying platform helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for reach, accuracy, and transparency.

Why Work With Us

With up to 11 million queries per second and SLAs in the milliseconds, we’re tackling data and software challenges at massive scale. While we’re growing fast, investing in our value based company culture remains one of our top priorities. If you’re talented, driven, and hungry to bring something entirely new and wildly ambitious, let's talk.

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