Assoc Tech Field Eng

Posted 20 Days Ago
Be an Early Applicant
East Hartford, CT
In-Office
Entry level
Information Technology
The Role
As an Associate Tech Field Engineer, you'll install and repair devices, assist with maintenance, and ensure client satisfaction while adhering to SLAs.
Summary Generated by Built In

What success looks like in this role:

• Gains familiarity with Field Engineering practices and procedures.
• With guidance or by following a pre-determined / documented process performs the following:
 o Installing, maintaining and repairing desktops, laptops and monitors and associated software and peripherals
 o Assisting with maintenance on products and devices,
 o Performing low-complexity installs, moves, adds and changes on various equipment and devices, and
 o Assisting with network, server, device and application testing and certification.
• Ensures client satisfaction throughout service delivery transactions.
• Ensures service level agreements (SLAs) are met and incident and request tickets are updated as required within the ticketing system.
• Follows specific procedures outlined and completes certification requirements.
• Assists with special projects as assigned.

You will be successful in this role if you have:

High School diploma or GED required
Generally, less than 1 years’ experience in area of responsibility

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.

Top Skills

Application
Desktops
Device
Laptops
Monitors
Network
Peripherals
Server
Software
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The Company
Albany, NY
22,588 Employees

What We Do

Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial

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