Assoc Clin Sys Support Spec

Posted Yesterday
Be an Early Applicant
Hiring Remotely in México
Remote
Entry level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Provide end-user support for clinical systems by resolving application issues, coordinating with Clinical, IT, and operational teams, managing system access and privileges, and maintaining data quality against SLAs and KPIs. The role requires strong English communication, customer service, organization, problem-solving, multitasking, MS Office and Windows proficiency, and flexibility to work shifts.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

 

We are currently looking for a professional to join our Clinical Systems Support team in Mexico city, whose primary responsibility is to provide support for different clinical systems to end users.

 

*This position is suitable for blind and partially sighted individuals.

 

Responsibilities:

  • Collaborate with life-science personnel to resolve clinical application/system issues.
  • Work with Clinical, IT, and operational teams to address incidents and service requests.
  • Perform administrative tasks like system access and privilege management.
  • Ensure data quality by adhering to SLAs and KPIs.

 

Qualifications:

  • Excellent English communication skills.
  • Proficient in MS Office, Windows, and Internet applications.
  • Strong problem-solving and organizational skills and multitasking abilities.
  • Exceptional customer service skills.
  • Flexibility to work shifts.

 

What we offer:

  • Learning and development programs.
  • Comprehensive benefits package.
  • Competitive salary.
  • Flexible work culture.
  • Collaborative and friendly environment.
  • Global exposure and international assignments.

 

Our 4i Values:
Integrity – Innovation – Intensity – Involvement

If you resonate with our 4i values above and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you!

Skills Required

  • Excellent English communication skills
  • Proficiency in MS Office
  • Proficiency in Windows
  • Proficiency in Internet applications
  • Strong problem-solving skills
  • Strong organizational skills
  • Ability to multitask
  • Exceptional customer service skills
  • Flexibility to work shifts

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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