Assistant Vice President

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It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

YOUR NEW ROLE

The Senior Analyst provides expert-level application support, governance alignment, and technical oversight for NAB’s BlackLine platform as it expands to support enterprise-wide reconciliations. The role ensures platform stability, regulatory compliance, and continuous improvement across business-as-usual (BAU) support and enhancement activities.

• Application Support:
   Lead BlackLine application support activities, including incident resolution, defect triage, root cause analysis, and coordination with the vendor where required.
• Enterprise Reconciliation Support:
   Oversee complex reconciliations and support the onboarding of new accounts and data feeds from upstream systems.
• Governance & Compliance:
   Ensure alignment with NAB risk, control, and compliance frameworks, including audit and regulatory requirements.
• Reporting & Insights:
   Maintain and enhance Power BI dashboards, providing timely insights to stakeholders.
• Continuous Improvement:
   Identify opportunities for system enhancements, automation, and process improvements to uplift efficiency and control.
• Stakeholder Engagement:
   Act as a key liaison between Finance, Technology teams, and external vendors to ensure effective service delivery.
• Knowledge Leadership:
   Mentor junior analysts and maintain accurate and up-to-date Standard Operating Procedures (SOPs) and support documentation.
• Audit Management:
   Coordinate and support internal and external audits related to the BlackLine platform.

WHAT YOU WILL BRING

• Application Support Expertise:
   Proven experience supporting enterprise applications in a production environment, with a strong understanding of incident, problem, and change management processes.
• Ownership & Mindset:
   Demonstrates a positive, solutions-focused approach when responding to incidents, challenges, and competing priorities. Takes ownership and drives issues through to resolution.
• Finance & Systems Knowledge:
   Understanding of General Ledger processes and month-end close activities. Experience with ERP systems such as SAP or Oracle is preferred.
• Technical Skills:
   Experience with BlackLine modules is highly desirable. SQL and Power BI knowledge are advantageous.
• Support & Troubleshooting Skills:
   Ability to diagnose system issues, investigate reconciliation mismatches, analyse logs and integration errors, perform root cause analysis, and provide clear written responses to users.
• Communication & Stakeholder Management:
   Strong written and verbal communication skills, with the ability to explain technical issues in plain language. Capable of working effectively with Finance teams, IT teams, and external vendors while managing multiple support requests.
• Analytical & Process Skills:
   Strong problem-solving capability, ability to critically review financial data, suggest process improvements, and understand internal controls and compliance requirements.
• Behavioural Attributes:
   Proactive mindset, strong attention to detail, effective communication, and a collaborative problem-solving approach.

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India