Assistant Vice President - Transfer Agency

Reposted 8 Days Ago
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Mississauga, ON, CAN
In-Office
80K-100K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The Assistant Vice President leads the Transfer Agency operations, focusing on risk management, process improvement, team training, and regulatory compliance while managing client relationships and overseeing operational controls.
Summary Generated by Built In

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Key Responsibilities:
  • Review controls and procedures across Fund Services on a periodic basis

  • Identify and Implement process improvements/system enhancements across the Transfer Agency Department.

  • Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework

  • Operational risk scenario modelling and analysis

  • Assist in building out and training the current teams.

  • Keep up to date on all Regulatory and internal Risk updates that impact the business ensuring the operations Teams have the necessary knowledge and system’s in place to deal with the updates

  • Managing the oversight outsourcing for funds contracted from other jurisdictions Monitoring and enhancing the KRI metrics for the Department

  • Managing international client relationships

  • Interacting with hedge fund principals and their investors

  • Review, understand and have the ability to discuss fund governing documents with staff and clients 

  • Responsible for all aspects of operations and controls functions: Processing subscriptions, redemptions, transfers and switches.

  • Ensure control framework and documented Transfer Agency procedures and policies in line with regulations both locally and globally

  • Ensuring Apex Fund Services group policies are adhered to

  • Responding to investor and audit related enquiries

  • Ensure all regulatory reporting (onshore and offshore) is delivered within the required timeframes

  • Providing periodic reports and feedback to senior management

  • Participate in presentations for business opportunities from new and existing clients

  • Be responsible for change management where required including Ad hoc project management (as required)

  • Assisting in the further development of new & existing global client relationships, optimizing service offerings, productivity and profitability

Qualification:

  • Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top tier institutional fund administrator

  • Detailed knowledge of Transfer Agency systems, preferably  Paxus, eFront

  • Flexibility

  • Up to date AML/KYC knowledge

  • Up to date FATCA knowledge

  • A very strong understanding of fund legal structures and the fund administration business

  • Strong leadership skills with demonstrated ability to drive change

  • Strong Risk & control focus

  • Demonstrated ability to manage complex projects

  • Strong planning, organizational skills and entrepreneurial skills

  • Knowledge of accounting, finance and investment concepts

  • Strong communication (verbal and written) and problem-solving skills

  • Must be able to work with all levels within the organization

  • Strong multi-tasking skills

  • The ability to adapt to changing priorities and varied decision-making scenarios

  • An ability and desire to work to tight deadlines

  • Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/ offices of the bank and professional intermediaries

Salary ranges from CAD $ 80,000 - $ 100,000 additional market competitive variable uncapped compensation based on performance. Compensation within this range is dependent on individual's skills, experience and qualifications.

We pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.

#LI-JS1

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Skills Required

  • Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds
  • Detailed knowledge of Transfer Agency systems
  • Up to date AML/KYC knowledge
  • Strong leadership skills with demonstrated ability to drive change
  • Strong Risk & control focus
  • Demonstrated ability to manage complex projects
  • Strong planning, organizational skills and entrepreneurial skills
  • Knowledge of accounting, finance and investment concepts
  • Strong communication and problem-solving skills
  • Good interpersonal skills to develop working relationships

Apex Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apex Group and has not been reviewed or approved by Apex Group.

  • Flexible Benefits Flexible benefits are positioned as being tailored by country, with localized packages and perks that can differ by jurisdiction. Mobility options such as the JUMP program add a non-cash element that can increase the perceived total rewards value for those who can access it.
  • Wellbeing & Lifestyle Benefits Wellbeing support is described as including EAPs, mental-health workshops, mentoring support, and local lifestyle perks like gym or cycle-to-work schemes. These offerings broaden the benefits mix beyond purely financial rewards.
  • Retirement Support Retirement support is described in at least one jurisdiction as including an employer match structure and an additional automatic contribution after tenure. This can strengthen the non-salary portion of total compensation where offered.

Apex Group Insights

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The Company
7,423 Employees
Year Founded: 2003

What We Do

We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world. Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent. Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. As a pioneering data and fintech-enabled company, we are a disruptor driving digital tools into fund and asset servicing. However, our vision to drive positive change extends beyond the industry. The Apex Foundation, a not-for-profit entity, is our passionate commitment to empower sustainable change

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