We are seeking a talented individual to join our Mercer Marsh Benefits team, part of our Risk business at Marsh.This role will be based in Kuala Lumpur. This has a hybrid working arrangement that has a requirement of working at least three days a week in the office.
Assistant Vice President - Mercer Marsh Benefits
As a client services Manager, you will be part of a high-performing team focused on helping clients manage some of the world’s most challenging and complex risks. You will work closely with our insurance operations team to provide expert analysis and solutions that ensure operational reliability for our clients
We will count on you to:
- Oversee all aspects of account management and service delivery to clients
- Recognizes and documents revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources.
- Reviews risk analyses from junior Brokers and develops and presents innovative solutions and approaches for client needs
- Advises clients on moderately complex risks and negotiates transactions.
- Collaborates with small to medium teams of experienced professionals to service moderately complex accounts
- Actively Participate in Business Development initiatives organized by the team
- Trains new employees and monitors workflow to ensure the group runs smoothly.
- Possesses a thorough understanding of all major classes of insurance which the Company offers to its clients
- Keep abreast of all new technical and product developments to better advise professional colleagues and clients.
What you need to have:
- A degree holder from any field
- A minimum of 10 years of experience in account Management within the Insurance industry
- Sound knowledge in Employee Benefits
- Outgoing and independent in nature
What makes you stand out:
- Solid experience in leading a client servicing team
- Have excellent communication skills with the drive to expand your knowledge
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- Bachelor's degree or equivalent degree in any field
- At least 10 years of account management experience within the insurance industry
- Sound knowledge of employee benefits
- Outgoing and independent personality
- Experience leading a client servicing team
- Excellent communication skills
- Drive to expand professional knowledge
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.









