The Technology Lead Business Analyst is a leading level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology & Business teams. The overall objective of this role is to undertake business analysis and manage end to end application development projects.
In this role, you’re expected to:
- Responsible for the successful delivery of projects in line with overall Operations Technology Book of works.
- Focus on business analysis and SME task over the project course by working with various stakeholders in Technology and Business teams.
- Drive technology projects with full responsibility and local ownership by engaging with both business and technology partners.
- QA of business process and supporting documentation with reference to project / regulatory expectations
- Identify, prioritize, and proactively manage dependencies, risks, exceptions, and issues.
- Effective communication with key stakeholders, both internal and external to the program / project
- Develop and deliver presentations to senior management covering project / program status and plans.
- Provide subject matter expertise for internal queries relating to appropriate projects.
- Lead, supervise, coach, and develop more junior Markets Ops technology team members.
- Partner with multiple business and operations teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Minimum 5 years of experience of business analyst in a Markets business environment
- Strong and well-rounded communications skills with the ability to talk to both technology and business stakeholders. English is a must and Japanese is a plus.
- Strong knowledge and experience in major financial products, particularly knowledge in clearing and settlement for Japanese equity and FI products is a plus.
- Proven track record of project delivery in Business Analyst role
- Hands-on expertise in designing and implementing structured business/operational processes and associated business requirements documentation.
- Understanding of the development and application of project standards
- Demonstrated expertise in presenting and using project management tools.
- Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs.
- Proactive in learning what solutions exist globally in Citi to introduce and implement in Japan.
- Strong analytical and problem-solving skills, with attention to detail
- Affable and a team player.
Education:
- Bachelor’s degree or equivalent experience
- Master’s degree preferred.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Technology
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Job Family:
Business Analysis / Client Services
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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