Assistant Terminal Manager

Posted 6 Days Ago
Be an Early Applicant
Harrisburg, PA, USA
In-Office
Senior level
Logistics • Transportation
The Role
Manage terminal planning and daily operations including pickup/delivery and dock functions. Oversee staffing, scheduling, training, safety and regulatory compliance. Resolve customer complaints, use software and analytics to optimize performance, hire and onboard employees, and coach staff to maintain productivity and service quality.
Summary Generated by Built In

               

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.

               

Position Summary

Manages the planning and operations of a terminal. Oversees various terminal functions, including pickup and delivery, dock operations, and general administration.

Major Tasks and Responsibilities

  • Directs and coordinates the activities of terminal employees to provide cost effective, timely, and quality service to customers.
  • Investigates customer complaints and resolves problems.
  • Provides the necessary equipment, tools, and training to staff to ensure safe and efficient operations.
  • Coordinates staffing levels and work scheduling to maximize terminal productivity.
  • Oversees compliance with company policies and procedures, safety rules, and governmental regulations.
  • Uses software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems.
  • Interviews, selects, and onboards terminal employees.
  • Facilitates good employee relations through motivation, feedback, and coaching.

Preferred Qualifications

  • Bachelor’s degree in business or a related field.
  • 5+ years of terminal operations experience.
  • Knowledge of Microsoft Office and transportation management applications.
  • Ability to work flexible hours.

               

               

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed. 

  

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Bachelor's degree in business or related field
  • 5+ years of terminal operations experience
  • Knowledge of Microsoft Office and transportation management applications
  • Ability to work flexible hours
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Johns Creek, GA
3,979 Employees
Year Founded: 1924

What We Do

Saia isn’t logistics as usual. We’re a different kind of company. We’re people-focused and safety-driven – with a history of stability that comes from over a century in the industry. When you join us, you get a team that has your back, leadership that’s always ready to listen and a culture built on doing things the right way – for our people, customers, and community. So if you’re ready to learn, grow and build a successful future, let’s go further, together

Similar Jobs

Boeing Logo Boeing

Chief Engineer

Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Hybrid
Smithfield, PA, USA
170000 Employees
165K-224K Annually

Boeing Logo Boeing

Software Quality Engineer (Mid-Level or Senior)

Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
In-Office
Ridley Park, PA, USA
170000 Employees
107K-177K Annually

Corporate Tools LLC Logo Corporate Tools LLC

Commercial Property Manager - PA

eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Hybrid
Philadelphia, PA, USA
1200 Employees
90K-90K Annually

Enverus Logo Enverus

Application Support Analyst

Big Data • Information Technology • Software • Analytics • Energy
In-Office or Remote
3 Locations
1800 Employees
43K-45K Annually

Similar Companies Hiring

Blissway Thumbnail
Computer Vision • Fintech • Hardware • Internet of Things • Machine Learning • Software • Transportation
Denver, CO
24 Employees
Toro TMS Thumbnail
Cloud • Enterprise Web • Sales • Software • Transportation
Chicago, IL
80 Employees
Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account