Reports to and receives direction from supervisor/manager or other departmental leadership as appropriate. Collaborates with multidisciplinary teams, administrators, clinical staff, visitors, and external contacts to support operational needs. Applies expertise to perform a variety of non-clinical administrative support functions including coordination of meetings, events, and travel; calendar management; preparation of documents and presentations; invoice and reimbursement processing; correspondence management; departmental project support; maintenance of websites, databases, spreadsheets, and other business tools; and related administrative support activities. Demonstrates proficiency with technology and business applications, effectively navigating multiple systems and digital tools to support daily operations.
Assumes supervisory responsibility for daily office activities in the absence of, or as delegated by, the supervisor or manager. Supports workforce effectiveness by assisting with onboarding, training reinforcement, coverage planning, workload distribution, and ongoing skill development in alignment with operational needs and leadership direction. Identifies opportunities to improve administrative workflows, reduce manual effort, increase consistency, and support adoption of new tools, technologies, and process enhancements. Serves as a key resource and liaison between administrative staff, supervisors, managers, and departmental leadership to help align priorities, resolve routine operational issues, and maintain service expectations.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Must be a U.S. Citizen, permanent resident, refugee or asylee.
Qualifications- Position requires high school diploma or G. E. D. with a minimum of three years’ experience in an administrative support role or one-year degree/diploma in an administrative, business, or medical-related program with a minimum of two-years’ experience in an administrative support role, or an associate’s degree in an administrative, business, or medical-related program with a minimum of one year of experience in an administrative support role.
- Demonstrates strong organizational, communication, customer service, and interpersonal skills.
- Uses sound judgment, confidentiality, attention to detail, and follow-through.
- Demonstrates leadership capability, problem-solving, coaching skills, adaptability, and the ability to support multiple priorities in a fast-paced environment.
About Us
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Skills Required
- High school diploma or GED plus at least three years of administrative support experience
- One-year degree or diploma in an administrative, business, or medical-related program plus at least two years of administrative support experience
- Associate degree in an administrative, business, or medical-related program plus at least one year of administrative support experience
- Strong organizational, communication, customer service, and interpersonal skills
- Sound judgment, confidentiality, attention to detail, and follow-through
- Leadership, problem-solving, coaching, adaptability, and ability to manage multiple priorities
- U.S. citizenship, permanent residency, refugee status, or asylee status; visa sponsorship is not available
Mayo Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.
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Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
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Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
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Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.
Mayo Clinic Insights
What We Do
Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.
