Assistant Store Leader
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients. •
Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store. •
Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach. •
Ensure team is compliant with all clientele standards and thank you note program. •
Ensure all associates complete the sales training program. •
Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence/Steward of Talent: •
Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance. •
Responsible for assuming the SL role in manager's absence. •
Lead by example with the achievement of personal sales goals. •
Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized. •
Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. •
Conduct ongoing review and assessment of employee performance.
Building Brand Equity: •
Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. •
Ensure brand and operating standards are met to support brand consistency. •
Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. •
Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales.
Operational Excellence: •
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. •
Assist SL with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. •
Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. •
Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
Qualifications:
Education and Experience Required: •
Minimum 3 years management experience in a comparable retail environment •
College degree preferred •
Prior luxury goods experience preferred
Skills & Abilities Required: •
Professional sales development and exceptional interpersonal skills •
Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base •
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business •
Comfortable in making decisions and mediating conflict within a team-environment •
Proficient in windows-based software such as excel, word and outlook
Physical Requirements: •
Available to work store schedule, as needed, including evenings and weekends •
Standing for extended periods of time •
Able to safely lift boxes up to 40 pounds •
Comfortable climbing ladders
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
What the Team is Saying
What We Do
A tapestry is made of many threads woven into one story. So are we.
Our global house of brands unites the magic of Coach, Kate Spade New York and Stuart Weitzman. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility.
Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft.
The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
Why Work With Us
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed.
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Employees engage in a combination of remote and on-site work.
