Assistant Spa Manager - Subgerente de Spa

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Cartagena, Bolívar, COL
In-Office
Travel • Hospitality
The Role

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On Colombia’s Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural focal point.

Lo que harás:

  • Gestionar y supervisar todas las áreas del Spa/Sala de Belleza (Recepción, Instalaciones de Gimnasio, Vestuarios, Sala de Relax, Habitaciones de Tratamiento y Ventas al por menor). 
  • Asistir a todas las capacitaciones de producto y técnicas de tratamiento. 
  • Reforzar constantemente las técnicas de venta Retail y upsell de tratamientos con el equipo.
  • Fomentar un ambiente laboral positivo. 
  • Ser responsable de la administración de bienes, requisiciones, inventarios, almacenamiento y uso eficiente de todos los productos relacionados con el departamento, de acuerdo con los estándares y el presupuesto, para garantizar el buen funcionamiento de las operaciones. 
  • Supervisar el funcionamiento de los equipos y la limpieza en todas las áreas del spa, coordinando los requisitos especiales con el Departamento de Housekeeping, Lavandería e Ingeniería. 
  • Coordinar reservas de grupos y realizar recorridos del Spa para los principales planificadores de eventos. 

Requisitos:

Técnico en cosmetología, esteticista o carreras afines

Experiencia mínima de 2 años en roles de supervisión en el area de SPA como supervisor, coordinador o subgerente.

Conocimiento y manejo de Excel básico 

Inglés intermedio deseable

Conocimiento de la estructura y administración de un Spa 

Conocimiento en terapias corporales (masajes) y faciales. 

  
Lo que ofrecemos: 

Salario competitivo

Excelente formación y oportunidades de desarrollo

Alojamiento gratuito en otros hoteles y resorts de Four Seasons

Servicio de lavandería gratuito para los uniformes de los empleados

Servicio de alimentación para los empleados

Horario:

Tiempo completo

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The Company
HQ: Toronto, Ontario
33,981 Employees
Year Founded: 1961

What We Do

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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