Assistant Sales Manager

Posted Yesterday
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23230, Richmond, VA, USA
In-Office
60K-85K Annually
Mid level
Retail • Manufacturing
The Role
The Assistant Sales Manager supports the sales team, enhances customer experience, manages hiring and training, and drives sales performance.
Summary Generated by Built In

Ashley is the #1 Home Furnishing retail in the world! Our Assistant Managers are key to supporting the sales team and ensuring a positive in-store experience for every customer, contributing to increased sales, profitability, and customer loyalty. The Assistant Manager assists in guiding and developing a team of retail professionals, supporting the execution of the company’s sales approach, and meeting key performance goals while adhering to company policies and operational procedures.

What we offer: 

  • Salary, plus weekly, monthly, and annual incentive-based compensation.  Average total compensation for this position is $60,000 to $85,000.00
  • Paid Time Off (PTO)
  • Medical, Dental, Vision benefits
  • 401k -match up to 4%
  • Short term disability, accidental injury, and life insurance
  • Employee Assistance Programs
  • Employee Purchase Discounts
  • Many opportunities for development and career advancement

Essential Duties and Responsibilities:

  • Help maintain a store environment that aligns with company brand and corporate operating procedures.
  • Assist in hiring, training, and retaining a high-quality team of enthusiastic associates.
  • Coach the team using the company’s selling skills model and drive action to improve results.
  • Use performance metrics to guide the team and foster a world-class selling environment.
  • Leverage company resources to keep associates updated on product knowledge, sales techniques, and operational efficiency.
  • Support the management team in upholding the highest ethical standards and ensure they are maintained throughout the store.
  • Ensure associates have the necessary tools and resources to perform their jobs effectively.
  • Lead weekly meetings focused on improving product knowledge, customer satisfaction, and overall performance.
  • Provide coaching and feedback to team members based on results and performance.
  • Analyze business trends, help develop strategies and implement plans to maximize sales and achieve goals.
  • Ensure store displays and signage are appropriate and engaging for customers.
  • Actively monitor performance issues and assist with recruiting management and sales associates.
  • Ensure adherence to security protocols and confidentiality standards.
Qualifications

Position Requirements:

  • 3+ years Retail or Sales Management
  • A bachelor’s degree in business, marketing or related areas is preferable.
  • Prior experience successfully managing a team of 15 or more associates is required.
  • Proven track record of meeting financial objectives
  • Ability to execute plans and strategies.
  • Ability to positively lead, mentor and drive a successful sales team
  • Experience in a commissioned sales environment preferred.
  • Proven track record of customer service excellence
  • Goal oriented – Energetically focuses efforts on meeting goals, mission, or objective.
  • Excellent communication and listening skills
  • Strong attention to detail
  • Effectively work on multiple projects simultaneously

Ashley is an equal opportunity employer. It is the policy of Ashley not to discriminate against any employee or job applicant based on race, color, religion, age, gender, disability, national origin, citizenship, or veteran status, or any other category protected by federal, state or local law.

With regard to individuals with disabilities, Ashely shall provide reasonable accommodations to the extent required by law, if the disability is made known, to enable such person to perform essential job functions and to enjoy the same benefits and privileges of employment which are enjoyed by individuals without disabilities.

Skills Required

  • 3+ years Retail or Sales Management
  • Ability to execute plans and strategies
  • Ability to positively lead and mentor a sales team
  • Experience in a commissioned sales environment preferred
  • Proven track record of customer service excellence
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The Company
35,000 Employees
Year Founded: 1945

What We Do

Ashley Furniture Industries is a leading American home furnishings manufacturer and retailer, recognized as the #1 furniture retailer in North America and the #1 furniture brand globally. The company designs, manufactures, and markets a wide array of home furniture and decor.

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