For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Personal Lines team is currently seeking a Assistant Regional Vice President in our New England territory.
This is a Hybrid full time exempt role.
Position Overview / Summary
This role reports to the PL Zonal Vice President and is responsible for leading and developing a team of Territory Sales Managers (TSMs) to drive profitable growth, strengthen agency relationships, and improve retention across the assigned territory.
The position plays a critical leadership role in executing regional strategy, expanding agency penetration, and delivering strong financial results. It also provides management leverage and back-up support to the Zonal Vice President. This is a high-visibility opportunity suited for an emerging leader with a proven track record in sales, account management, and demonstrated leadership.
Responsibilities / Essential Functions
Under the direction of the Zonal VP, this role is accountable for the following:
- Team Leadership & Development
- Hire, coach, and manage a team of Territory Sales Managers.
- Oversee daily performance, productivity, and effectiveness of the team.
- Partner with TSMs to develop and execute territory business plans.
- Monitor and ensure achievement of production, retention, and profitability goals.
- Strategic & Financial Execution
- Collaborate with the Zonal VP to develop regional/state financial plans.
- Own execution, tracking, and delivery of financial targets.
- Manage budget responsibilities for the assigned territory.
- Distribution & Agency Management
- Build and deepen strong agency relationships to drive growth and retention.
- Lead agency segmentation, penetration, and conversion strategies.
- Drive transformation of high-potential agencies into long-term strategic partners.
- Marketing & Product Collaboration
- Execute all marketing programs within the territory.
- Partner with State Management on pricing, product positioning, and market strategy.
- Identify opportunities and advocate for new product development aligned to market needs.
- Cross-Functional Partnership
- Collaborate effectively with Underwriting, Operations, and Claims to enhance service delivery and agency experience.
- Serve as a key point of escalation and problem-solving for agents and internal partners.
Key Measures of Success
- Achievement of production, retention, profit, and agency conversion targets
- Strength and depth of agency partnerships and business planning effectiveness
- Demonstrated leadership and development of a high-performing TSM team
- Ability to leverage internal partnerships to drive business outcomes
- Effectiveness in overcoming obstacles and capitalizing on market opportunities
Required Skills, Experience & Success Factors
- 7+ years of Personal Lines insurance experience with a strong record of sales success
- Demonstrated leadership capability and potential to manage and develop teams
- Strong understanding of market dynamics, competition, and territory-specific trends
- Proven ability to build and sustain effective agency relationships
- Expertise in Personal Lines sales, underwriting, and marketing strategies
- Working knowledge of Commercial Lines products is a plus
- Strong business acumen, including understanding of agency economics and regulatory environments
- Excellent communication, negotiation, and interpersonal skills
- Willingness and ability to travel and relocate as needed
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Skills Required
- 7+ years of Personal Lines insurance experience
- Strong record of sales success
- Demonstrated leadership capability and potential to manage and develop teams
- Strong understanding of market dynamics, competition, and territory-specific trends
- Proven ability to build and sustain effective agency relationships
- Expertise in Personal Lines sales, underwriting, and marketing strategies
- Working knowledge of Commercial Lines products
- Strong business acumen, including understanding of agency economics and regulatory environments
- Excellent communication, negotiation, and interpersonal skills
- Willingness and ability to travel and relocate as needed
The Hanover Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hanover Insurance Group and has not been reviewed or approved by The Hanover Insurance Group.
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Healthcare Strength — Healthcare coverage is positioned as robust, spanning medical, dental, vision, life and disability options, alongside wellness supports like coaching and assistance programs. Access to added services such as health advocacy, flu shots, and location-specific on-site clinics appears to strengthen the overall package.
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Retirement Support — Retirement benefits are described as strong, highlighted by a 401(k) match up to 6% and additional financial programs like profit sharing/pension options in some descriptions. An employee stock purchase discount and free financial planning are also presented as meaningful financial-security add-ons.
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Leave & Time Off Breadth — Time-off benefits appear generous, with four weeks of PTO at hire, multiple holidays, and the ability to purchase additional PTO. Hybrid/flexible work arrangements are frequently presented as enhancing the overall value of total rewards.
The Hanover Insurance Group Insights
What We Do
The Hanover is a leading provider of property and casualty insurance in the United States. We’ve been named to Forbes’ list of “Best Mid-Size Employers” since 2015, and have more than 4,200 employees in 35 branch offices, covering more than two million individual and business policyholders. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture mentality. At The Hanover, you will gain new experiences, expand your skill set, and build your career working for an industry leader and one of the fastest growing companies in the insurance industry. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, build financial security, balance work and personal responsibilities, and achieve their professional goals.
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