- Direct supervision of all program staff with regard to case management and program services, individual and group
- Audit and review of individual consumer progress notes and service plans in conjunction with clinical staff
- Responsible for ensuring consumer service plans are reflective of agency standards, person-centered and trauma informed.
- Responsible for maintaining contact with other service agencies and ensuring client placement for treatment and program activities (may include volunteer job placement)
- Assist in coordinating with Director of Intake scheduling/interviewing all new tenants
- Responsible with orientation and transitioning of new tenants into the program
- Participates in crisis intervention, reporting management to agency and other stakeholders as needed
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US, OMH and HUD
- Provides emergency and relief coverage as necessary
- May represent agency with community groups and agencies developing linkages for consumer services
- Provides supervisory meetings with all staff and maintains documentation of these meetings
- Other duties as assigned
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s degree in Human Services or related field required
- Minimum of two (2) years of supervisory experience
- Experience with homelessness and mental illness population
- Effective written and oral communication skills.
PREFERRED QUALIFICATIONS & SKILLS
- Master’s degree preferred, professional license LMSW, LCSW, or LMHC preferred
- Experience working with different populations preferred
- Bilingual English/Spanish speaking preferred
- Eg. Behavior Tech Training preferred.
- Basic computer skills (e.g. MS Office suite and Windows)
#HPSUS
Company OverviewS:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected].
ID2026-18898 Work LocationIn PersonSkills Required
- Bachelor’s degree in Human Services or a related field
- Minimum of two years of supervisory experience
- Experience working with people affected by homelessness and mental illness
- Effective written and oral communication skills
- Master’s degree
- Professional license such as LMSW, LCSW, or LMHC
- Experience working with different populations
- Bilingual English and Spanish language skills
- Behavior Technician training
- Basic computer skills, including Microsoft Office Suite and Windows
What We Do
Services for the UnderServed (S:US) is a New York nonprofit human-services organization serving people with disabilities, people in poverty, and people facing homelessness. It creates pathways to rich and productive lives through housing, employment, skills-building, treatment, rehabilitation and recovery services. S:US works with tens of thousands of individuals and their families across New York City and Long Island each year.
