Assistant Program Director

Posted Yesterday
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Brooklyn, NY, USA
In-Office
83K-83K Annually
Expert/Leader
Social Impact
The Role
Assistant Program Director oversees shelter operations, clinical service delivery, multidisciplinary case management staff, regulatory compliance, staff supervision, training, documentation, and emergency coverage. The role monitors the therapeutic environment, implements policies and procedures, evaluates staff performance, supports hiring and discipline decisions, and ensures high-quality services for individuals experiencing homelessness.
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Overview

Assistant Program Director

Non-Profit Leaders Can Work Anywhere…. The BEST Work with Us!


Salary: $82,750


A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

The Role

Under general direction of the Program Director, the Assistant Program Director will provide administrative and clinical supervision as needed, if applicable to multidisciplinary staff assigned to case management, housing, and/or community benefits team. In addition, this incumbent is responsible for managing and monitoring day-to-day operations, clinical service delivery and participates in activities to monitor the quality and appropriateness of program services. The Assistant Director will further coordinate appropriate service coverage for the facility, provides on-call administration as needed and manages facility or clinical emergencies. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Responsibilities

What You Will Do

  • Supervises and monitors Shelter environment to ensure that behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
  • Coordinates and implements clinical services for multidisciplinary case management team.
  • Helps implement and monitor policies, procedures and systems necessary for effective and efficient delivery of program services.
  • Provides regularly scheduled clinical and administrative supervision to assigned staff.
  • Documents supervisory sessions with staff, completes appraisals and administers discipline as required.
  • Makes recommendations on hiring and terminating of staff.
  • Helps identify staff’s training needs and, in response, plans, develops and/or conducts training towards maintaining and improving clinical staff competency and compliance with agency policy and procedure.
  • Ensures maintenance of accurate, complete and timely client treatment records by staff that complies with regulatory requirements and agency internal policy and procedure.
Qualifications

Who You Will Be

  • Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
  • Strong leadership and effective management skills.
  • Ability to implement and monitor policy and procedure in accordance with agency guidelines.
  • Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
  • Good analytical, organizational skills and problem-solving skills

#li-onsite

Skills Required

  • Associate degree
  • 15+ years of progressive experience working with the homeless population
  • 10+ years supervising social service or human services staff in shelter, transitional housing, or permanent supportive housing
  • Experience working with the NYC Department of Homeless Services or a similar city-operated organization
  • Strong leadership and effective management skills
  • Ability to implement and monitor policies and procedures according to agency guidelines
  • Knowledge of federal, state, and local laws and regulations governing substance abuse treatment programs
  • Strong analytical, organizational, and problem-solving skills
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The Company
2,474 Employees
Year Founded: 1960

What We Do

Samaritan Daytop Village is a New York nonprofit health and human services provider serving people facing addiction, mental-health challenges, homelessness, and other hardships. It operates more than 80 programs across New York City, Long Island, and the Hudson Valley, offering substance-use treatment, mental-health care, supportive and transitional housing, recovery services, primary healthcare, vocational support, and specialized programs for veterans, youth, families, and older adults.

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