Assistant Program Director

Posted 3 Days Ago
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Lancaster, PA, USA
In-Office
51K-51K Annually
Mid level
Social Impact
The Role
Assists the Program Director with managing an adult mental health residential program. Supervises, trains, and evaluates employees; supports hiring; monitors regulatory and policy compliance; oversees program plans, daily operations, incidents, billing, audits, and interdisciplinary meetings. Analyzes program data, provides emergency coverage, and assumes Program Director responsibilities when needed. Requires flexible scheduling, on-call availability, and transportation support for trainings, meetings, and client appointments.
Summary Generated by Built In

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Summary:

The Assistant Program Director (APD) assists with the general program management and location operation of the mental health programs at the direction of the program director. The APD reports directly to the Program Director.
This position will support an Adult Mental Health residential program with a M - F day schedule with occasional weekends and other flexibility to meet program needs.

Wage Information:

$50,500 annually possibly higher with education and experience.

Job Description:

  • Monitors program and employee compliance to all company policies and procedures and all regulatory standards.

  • Supervises, trains, and oversees the performance management of program employees. Responsible for employment decisions during the life cycle of their team members.

  • Assists in recruiting, interviewing, and hiring of employees.

  • Develops educational and training materials, presents educational materials on various aspects of programs, and provides technical assistance to employees.

  • Ensures the development and implementation of individual program plans and activities.

  • Reviews financial documentation/billing and performs on-site audits of individuals’ funds and petty cash funds.

  • Serves as team leader for staff interdisciplinary/multidisciplinary team meetings.

  • Directs and ensures effectiveness of program’s daily operations including incident management.

  • Fulfills duties and responsibilities of the Program Director in a temporary acting capacity in the absence of Program Director. 

  • Assists in the development of data collection methods to report and monitor program activities, and analyzes data to determine if the activities provided are meeting program goals.

  • Provides coverage in emergency situations.  

  • Willing to learn and model the five principles of trauma-informed care; safety, choice, collaboration, trustworthiness, and empowerment.

  • Commitment to promote cultural, racial, language, and gender access, diversity, equity and inclusion.

Qualifications:

This position requires one of the following combinations of education and experience:

For Residential Programs: 

Bachelor’s degree from an accredited college or university, 2 years of work experience working directly with individuals who have mental illness and/or intellectual and developmental disabilities and at least 1 year supervision/management experience; or associate’s degree or 60 credit hours from an accredited college or university, 3 years of work experience working directly with individuals who have mental illness and/or intellectual and developmental disabilities and at least 1 year supervision/management experience.

Additional requirements include: 

  • A valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.

  • Able to work flexible hours.

  • On-call

CSG Offers Superior Perks & Benefits:
  • Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.

  • Generous Paid Time Off & Other Paid Leave

  • Extensive Paid Training

  • Career Development Opportunities

  • Flexible Pay Options through myFlexPay

  • Family Medical and Parental Leave

  • Flexible spending accounts for medical & dependent care

  • Traditional or Roth 401K Plans with up to 4% employer match

  • Employee Assistance Program (EAP)

  • Life Insurance

  • Wellness Opportunities

  • Tuition Assistance

  • Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce.

Skills Required

  • Bachelor's degree from an accredited college or university, or an associate's degree or 60 college credit hours
  • Two years of direct work experience with individuals who have mental illness and/or intellectual and developmental disabilities with a bachelor's degree, or three years with an associate's degree/60 credit hours
  • At least one year of supervision or management experience
  • Valid driver's license and good driving record
  • Access to a reliable vehicle for trainings, meetings, and/or transporting individuals to appointments
  • Ability to work flexible hours
  • On-call availability
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The Company
Year Founded: 1972

What We Do

Founded in 1972, Community Services Group (CSG) provides quality community-based mental health and intellectual and developmental disability (IDD) services throughout Central and Northeastern Pennsylvania. Its mission is to promote the growth and enhancement of human potential through an effective, efficient, and innovative system of care, empowering individuals and their families to lead full, meaningful lives within their communities.

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