Summary
At M&S, we’re evolving our Financial Services offering, and we’re looking for an Assistant Marketing Manager - Digital to join the transformation. This is a high-impact, fast-paced role where you’ll support the delivery of marketing plans across Credit, Travel Money and Insurance in a digital capacity. In this role there is plenty of breadth, support, opportunity to try new things and learn, lots of variety and the chance to work on the much-loved M&S brand.
What you'll do
Support the delivery of marketing plans across the Financial Services portfolio, including Credit, Travel Money and Insurance, helping drive commercial performance and customer engagement.
Own and manage FS website content, ensuring campaigns, propositions and customer journeys remain accurate, relevant and up to date.
Coordinate financial promotion approvals across internal and external stakeholders, ensuring all marketing activity is compliant and delivered on time.
Monitor and analyse digital marketing performance, using data and insights to optimise activity and recommend improvements.
Build strong relationships with agencies and third-party partners, managing priorities effectively while supporting the delivery of marketing objectives.
Who you are
An experienced digital marketer with a strong understanding of digital channels, campaign delivery and performance optimisation, ideally within Financial Services.
Highly organised and detail-oriented, able to manage multiple priorities, critical paths and deadlines in a fast-paced environment.
A confident communicator who builds strong stakeholder relationships and influences effectively to deliver outcomes across teams and partners.
Commercially minded and analytical, using data, insights and a test-and-learn approach to drive continuous improvement and better results.
A proactive self-starter with a positive attitude, creative thinking and experience of paid media, analytics tools (Adobe Analytics or Google Analytics) and working within FCA-regulated environments. Retail experience is a bonus.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
Competitive holiday allowance with the option to buy more
Discretionary bonus schemes linked to your performance and ours
Strong pension and life assurance to help plan for the future
Tailored induction and training to support your development from day one
Exclusive perks and savings through our M&S Choices portal
Market-leading family policies, including parental, adoption and neonatal leave
24/7 wellbeing support, including virtual GP access and mental health services
One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-hybrid #LI-LS1 #hybridrole
Skills Required
- Experience in digital marketing, campaign delivery and performance optimisation
- Experience managing website content and customer journeys
- Experience coordinating financial promotion approvals with stakeholders
- Experience monitoring and analysing digital marketing performance using analytics and data
- Experience with analytics tools such as Adobe Analytics or Google Analytics
- Experience of paid media
- Experience working within FCA-regulated environments
- Strong stakeholder management and agency/third-party relationship experience
- Highly organised, detail-oriented with ability to manage multiple priorities and deadlines
- Commercially minded, analytical, and test-and-learn approach to optimisation
- Experience within Financial Services (preferred)
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
