The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Assistant Manager
Apex Group has an exciting opportunity for an Assistant Manager to join our inclusive team. This full-time Assistant Manager role is based in Saint Helier and offers an attractive salary and benefits package. Being part of a positive and diverse company, there are many exciting ways to get involved.
As Assistant Manager you will be responsible in supporting the Manager to maintaining a high performing team. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.
You will ensure the efficiency of the team is maintained and is in line with the Company’s procedures, deal with client requests for assistance and meet the Company’s SLAs. An ability to apply the relevant regulations and rules associated with Apex’s business activities and guide junior members of staff accordingly.
Operations:
Client service tasks are planned and executed accurately and on time.
Ensure that errors are captured and reviewed for improvement opportunity.
Work with other Team Managers and the Senior Team to achieve all service delivery objectives whether internal or external
Work with the Accounting Team to ensure all client accounting requirements are met satisfactorily
Act as an Authorized Signatory
Development of People:
To specifically provide the necessary coaching to staff to ensure that team deliveries are at the superlative level.
To truly foster the spirit of teamwork and client service excellence across the brief.
Client Relationship Management:
Establish and maintain professional day to day relationships with key clients
Maintain fluent revenue recording, invoicing and collection processes
Maintenance of individual client revenue forecasting models
Conduct with each client a periodic service review to support the CRM initiative.
Seek and secure follow on revenue opportunities in conjunction with the Senior Team.
To successfully adopt new funds ensuring flawless set up process.
Skills Required:
Have at least 3 years working within a financial institution, preferably within P.E.
Ability to reflect and review your actions and motivate yourself and your team
Think creatively and deliver pragmatic solutions
A confident manner and the ability to use appropriate styles of communication with your clients
An ability to work under pressure
General knowledge of banking/administration systems
Possess personal qualities of integrity, good communication and discretion
Role Model
What you will get in return:
A genuinely unique opportunity to be part of an expanding large global business;
Competitive remuneration commensurate with skills and experience;
Training and development opportunities
Top Skills
What We Do
We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world.
Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent. Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.
As a pioneering data and fintech-enabled company, we are a disruptor driving digital tools into fund and asset servicing. However, our vision to drive positive change extends beyond the industry. The Apex Foundation, a not-for-profit entity, is our passionate commitment to empower sustainable change
