Join our dynamic team!
Are you friendly, a quick thinker, professional, and compassionate? Are you looking for a job that will change lives? Our team is looking for someone to join us as an Assistant Manager to help us support our office staff and communities in Monmouth County, New Jersey.
Assistant Manager is a key role in the daily operations of a home care office. From answering phones to being in the field interacting with caregivers and clients, the Assistant Manager's scope of responsibility is varied, fast-paced, and rewarding.
Benefits of joining our team:
- Bonuses
- PTO
- Insurance
- 401k
- Ongoing training
Assistant Manager duties include, but are not limited to:
- Sourcing and recruiting Caregivers
- Getting to know Caregivers registered with our office
- Assist with answering phones
- Working as a team in an office environment
- Support office manager with scheduling, and administrative duties
- Conduct telephone intakes with new or potential clients
- Perform initial home visits with new or potential clients to explain services and obtain a signed service agreement
- Execute follow-up home visits with existing clients
- Manage all scheduling activities, including replacement and substitute caregivers
- Resolve client, family, and caregiver differences
- Maintain files to meet all internal, state, and Federal quality and compliance standards
- Coordinate, screen, and interview prospective caregivers
- Conduct service calls with prospective clients
Assistant Manager job requirements:
- Caring, empathetic, and compassionate personality
- Strong verbal and written skills
- Pleasant phone manner
- High level of emotional intelligence
- Organized with great attention to detail
- Good documentation skills
About us:
Griswold Home Care is one of the country's top home care agencies, providing compassionate care 24/7 to our clients. Our purpose is to give people the help they need to live in the place they love. Through this purpose, Griswold Home Care helps adults maintain quality of life despite advanced age or onset of illness through services including companionship care, home services, personal care, and respite care.
Griswold Home Care is an equal opportunity employer.
Skills Required
- Caring, empathetic, and compassionate personality
- Strong verbal and written communication skills
- Pleasant phone manner
- High emotional intelligence
- Strong organization and attention to detail
- Good documentation skills
What We Do
Griswold Home Care is an award-winning pioneer in the non-medical home care industry. The company provides personalized in-home services, including personal care, homemaking, companion care, respite care, and live-in or overnight care. Dedicated to compassion and integrity, Griswold helps seniors, individuals with disabilities, and those coping with illness remain independent, active, and healthy in the place they love.
