Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Job DescriptionAs one of our largest branches in Victoria, Richmond is a fast-paced, high-profile operation with a strong customer base, experienced team and genuine opportunity to make an impact. This is a hands-on leadership role for someone who enjoys balancing people leadership, customer service, sales and operational excellence.
Best of all, this role offers Monday to Friday hours — no weekend work.
What you’ll be doing
Reporting to the Branch Manager, you will play a key role in the day-to-day success of the branch by:
- Supporting the Branch Manager to lead, coach and develop a high-performing team
- Driving a customer-first culture and ensuring consistently exceptional service
- Building strong relationships with trade, contractor and commercial customers
- Supporting branch sales growth, profitability and key performance outcomes
- Overseeing daily branch operations, including inventory, compliance, safety and presentation
- Leading by example on the counter, in the warehouse and with customers
- Stepping up to manage the branch in the Branch Manager’s absence
You are an engaging and capable leader who thrives in a busy branch environment. You may already be an Assistant Manager, a senior team member ready for the next step, or an experienced in internal sales or branch operations with natural leadership capability.
Ideally, you will bring:
- Previous experience in electrical wholesale, trade, industrial supply, hardware or a similar customer-focused environment
- Leadership experience, or a clear track record of coaching and influencing others
- Strong commercial awareness and a drive to achieve sales and operational targets
- Excellent customer relationship and communication skills
- A hands-on approach, with the ability to support both customers and team members when it matters most
- A commitment to safety, quality and continuous improvement
About Rexel and what we offer;
- Genuine career opportunities
- Access to SkillUp learning platform
- Global business
- Committed to a making a sustainable future possible
- We are passionate about being a genuinely diverse and inclusive business.
- Paid parental leave
- We are proud of our “Women in Rexel” program.
- Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
- We have a ‘top of the range’ rewards and discounts platform called KUDO$
- Wellbeing support program and birthday leave!
Skills Required
- Previous experience in electrical wholesale, trade, industrial supply, hardware, or a similar customer-focused environment
- Leadership experience or a clear track record of coaching and influencing others
- Strong commercial awareness and ability to achieve sales and operational targets
- Excellent customer relationship and communication skills
- Hands-on approach supporting customers and team members
- Commitment to safety, quality, and continuous improvement
What We Do
Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees
