Assistant Manager, Workplace Management

Reposted 5 Days Ago
Be an Early Applicant
Lo So Shing
Senior level
Fintech • Payments • Financial Services
The Role
The Assistant Manager, Workplace Management oversees office operations and facilities management, ensuring safety, maintenance, and vendor relationships, while coordinating space and interior design to enhance the workplace environment.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

At Sun Life Regional Office, we care deeply about the wellbeing of our employees. Our office is a place for ideation, social interaction, and bond building. This role’s purpose is to ensure that we have an office environment that is enticing, safe, well-functioning and welcoming to our employees who come to the office to be productive and have fun.

Job description

  • Oversee daily operations of facilities and replenishment of office supplies, (including but not limited to air-conditioning systems, printers, DTEN, CODECO, pantry /kitchen equipment), toilets, maintenance, repairs, and renovations 
  • Perform TPRM due diligence for new vendors. Manage vendor relationships and contracts for facilities management-related services. Evaluate the after-service performance of vendors
  • Organize office check, office renovations, office move and develop and implement preventative maintenance programs, and conduct regular office check following laws and market best practices
  • Ensure compliance with health, safety, and environmental law and regulations. Perform regular checking of facilities, and set up guidelines.
  • Act as the Health and Safety leader for the Regional Offices . Coordinate with vendor for office cleaning and hygiene check, including first-aider.
  • Stock take office facilities and ensure completeness of the fixed asset register for RO and SLIMA
  • Coordinate space planning and allocation for all staff
  • Organize interior design, gardening and styling of office facilities to fit the company culture
  • Supervise contractors related to facilities management
  • Act as the Crisis Management Contact in the Regional Office to respond to emergencies and implement business continuity plans when necessary 
  • Oversee security systems and procedures
  • Operational Incident logging, root cause analysis, actions plan documentation and incident status tracking for RO and SLIMA.
  • Business expenses approval for general admin
  • Prepare administration and facilities management related communications to internal staff.

Preferred skills

  • Proven experience as facilities/office administrator or relevant position
  • Well-versed in office operations and facilities management best practices
  • Strong project Management skills
  • Strong sense of ownership, detail-minded and well-organized
  • Excellent verbal and written communication skills
  • Excellent organizational and vendor management skill

Qualifications

  • University graduate preferred, degree in Facilities/Business Management an advantage
  • 6-8 years’ experience or above in office administration field, including 3 years in supervisory level
  • Relevant Office administration experience with proven success
  • This is both a manager and worker role – one is expected to stand into all roles within the team if and when needed

Job Category:

Facilities

Posting End Date:

29/12/2025

Top Skills

Air-Conditioning Systems
Codeco
Dten
Pantry/Kitchen Equipment
Printers
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The Company
Toronto, Ontario
499 Employees

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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