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Position Summary:
Under the direction of the Manager, Varsity Sports, the Assistant Manager provides operational oversight for varsity league games, scheduling, staffing, and client experience. The incumbent supports league sports logistics and operations across all varsity sport groups, contributing to the effective delivery of competitions, compliance with league standards, and a positive experience for student‑athletes, officials, staff, and spectators.
Major Duties and Responsibilities
- Support the planning, and delivery of league sports varsity games scheduling across all four varsity sport groups.
- Oversee practice scheduling for all four varsity sport groups, ensuring equitable access, operational efficiency, and alignment with competition demands.
- Oversee game day supervision including amuse staff.
- Support community outreach initiatives, including group ticket sales and engagement strategies designed to increase varsity game attendance and community connection.
- Manage and continuously improve the client experience for varsity league games, including spectators, visiting teams, officials, and stakeholders.
- Oversee operations of games and competitions, ensuring adherence to league regulations, safety standards, and McGill operational protocols.
- Identify operational risks and implement solutions to ensure seamless execution of varsity league games.
- Supervise a full-time varsity manager.
- Serve as the primary contact for assigned varsity league sports across Groups 1, 2, 3, and 4.
- Oversee ticketing operations for league‑run sports, including pricing structures, access management, reporting, and coordination with internal partners.
- Oversee ticketing budget.
- Supervise games for league‑run sports, including themed games and special league events.
- Function as primary liaison with league representatives, officials, and internal stakeholders for assigned sports.
- Provide direction to on‑site supervisors, sport officials, and event staff during league games and competitions.
- Ensure consistent application of service standards, branding, and league requirements across all supervised events.
Leadership, Collaboration & Continuous Improvement
- Collaborate closely with Varsity Sports management, coaches, the A&R areas and external partners.
- Contribute to the planning for varsity league operations, attendance growth, and service excellence.
- Analyze operational data and post‑event feedback to inform improvements in scheduling, staffing, ticketing, and spectator experience.
- Mentor and support staff to promote professional development and operational consistency.
Other Qualifying Skills and/or Abilities
- Leadership and supervisory experience (of lower level manager and /or unionized staff) is required
- Budget planning and financial oversight responsibilities experience is required
- Experience and knowledge in working with various university sport associations and relevant sport governing bodies, including the RSEQ and U SPORTS is required.
- Experience with sport-event management, partner-coordination is required
- Strong communication and relationship-building abilities is required.
- Exceptional organizational, planning, and time-management skills, with a proven ability to prioritize multiple deadlines while maintaining strict attention to detail are required
- Demonstrated ability to work independently and collaboratively as part of a team.
- Strong working knowledge of the Microsoft 365 is required
- Availability to work evenings and weekends, as required.
- Bilingual in French and English required.
As one of Montreal's Top Employers, here is what we offer:
- Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
- Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
- Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
- Competitive vacation policy
- Two (2) personal days
- Two (2) floating holidays
- Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
- Paid time off over the December holiday period
- Tuition waiver for regular employees and their dependents
- Up to two (2) days of remote work per week where the position permits
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
Annual Salary:
Job Profile:
MPEX-ADM2A - General Administration - Professional 2Hours per Week:
Supervisor:
Position End Date (If applicable):
Deadline to Apply:
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].
Skills Required
- Bachelor's degree
- Three years of related experience
- Strong working knowledge of Microsoft 365
- Strong technological aptitude and ability to learn new business platforms
- Sport-event management, partner-coordination, and problem-solving experience
- Knowledge of university sport associations, including RSEQ and U SPORTS
- Excellent interpersonal and communication skills
- Strong organizational, planning, and time-management skills
- Ability to work independently and collaboratively
- Availability to work evenings and weekends as required
- Bilingual French and English
- Authorization to work in Canada
- Willingness to work in Quebec at the assigned campus
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