Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Assistant Manager - Finance will be responsible for the collection, modeling, analysis and delivery of data to support management decision including the implementation, enhancements and automation of financial models, including revenue forecasting, cost analysis, cash flows and call center profitability models. This role will interact with other all stakeholders, including, ownership group, management, employees, customers and vendors, and work effectively as a team contributor on all assignments.
The role requires strong work-ethic and a team player with the ability to multi-task.
Job Requirements:
• Assist in the automation of various forecasting and planning models, including but not limited to revenue forecasting, return on investment calculations, cost models, call center models
• Assist in the implementation and maintenance of the Company’s planning and forecasting system
• Maintain financial statements models, including balance sheet, P&L, cash flow
• Assist in preparing models for the calculation of client’s contribution margin
• Maintain and enhance weekly cash forecasting model
• Prepare ad-hoc financial models, analysis, and projections (e.g., new centers models, scenario analysis, performance and return metrics, etc.)
• Assist as needed in the annual budgeting process and forecasting process
• Assist in the preparation of Board of Directors presentations
• Other duties as assigned
Qualifications:
• Bachelor’s degree with major in accounting, finance or related field with appropriate experience; advanced degree preferred
• 7 years in financial reporting, planning and analysis
• Expert experience with MS Excel including expertise with advanced functions and pivot tables
• Ability to write and use Macros
• Knowledge and practical application of financial reporting concepts and preferred business practices
• Financial systems experience
• Detail Oriented; Strong data management and analytical skills
• Experience preparing forecasts, ROI analyses, and converting general data and findings into applied, specific information and suggestions that add value to business planningWork independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Strong work-ethic and team players with the ability to multi-task
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Join us and become a champion of customer happiness
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